Days Inn by Wyndham Santa Fe New Mexico

The overall stay was great. They let us check in early which was a huge deal and very much appreciated. Thank you fir the excellent service.

The facility is not the quality we expected from Days Inn AT Wyndham. Some of the other guests, Homeless people in the area, Old rundown facility, broken down vehicles in the parking, and drug use on the property we didn't feel safe to stay there. It had the feeling of a low income housing project instead of a days Inn at Wyndham property. We checked out after viewing the room. We hope to receive a refund.

The staff was helpful. The room was clean. I appreciate the complementary breakfast. The flowers were beautiful. The lawn was unkempt. There was not a pet relief area. At first I felt unsafe in this area. there were no outside lights on in the hallway when we were looking for our room, But they came on a little later. After getting to know the area I felt more safe.

Gross and every room varied on cleanliness and working appliances. Lots of rooms where Erie and empty, place looked as it was old and slowly dying. Lack of maintenance. I’m sure there going out of business one room at a time.

The first room had a front door that wouldn’t close completely or even lock. No problem… got another room! Cool. But the last morning there, I was awakened by the cops yelling at the guy in the neighboring room “open the door!!” Followed by “what weapons do you have in there?!” Lots of homeless people walking around the premises, which breaks my heart more than scares me 😪

People smoking dope in the parking lot. Bugs in the sink.

Graveyard shift needs to improve their customer service a lot, and they need to be aware that when they're not talking directly through the night window they cannot be heard at all. Especially with the traffic going by. When I said I can't hear you he had a very dismissive attitude.

If you can stay anywhere else, stay there. The staff are okay but the room was dirty, especially the bathroom, the door lock didn’t work, no one fixed the door (my main concern) or offered me another room when I pointed it out, and when I checked out early and reached out for a partial refund the management just ignored me and gave me the runaround. I ended up moving to the Ramada down the street and it was 10x better.

There was a group of girls screaming and laughing outside at 3am. At first I thought it was coyotes but they continued being loud for about an hour.

Room was clean however I think more towels are needed in the rooms. Refrigerators need to be upgraded as well.