InterContinental Real San Pedro Sula by IHG

I can't wait to go back. Excellent service.

Our group of 15 stayed here for one night after being in Honduras all week. We had been staying at a compound hours from San Pedro, so when we arrived here, it was very nice to walk into a beautiful lobby. We were greeted by several bellhops to take our luggage , and they were very attentive and friendly. The lobby is very spacious, and relaxing. The artwork is wonderful, and they are constantly playing soft American music. The pool area is very nice and well set up. Beside the pool is the steak and lobster restaurant (which is rated as the #1 restaurant in San Pedro). Beside it is the hotel restaurant. They serve breakfast lunch and dinner. It is almost a buffet style, but you can also order food. The room we stayed in was nice. It was not the nicest room we have ever stayed in, but after the week we had, it was very nice. The showers were really nice. The room could use a slight upgrade for a few things, but overall, bc of the friendliness of the staff, the lovely lobby area, and it was very quiet, I gave it 5 stars. We felt very safe and taken care of while here.

We had requested a crib for our room with months in advanced and when we got there they said “all the cribs were in use” I told them they should have notified us so bring our own. Additionally, we asked for transportation form the airport to the hotel, but since we never got an email, WhatsApp message or phone call to confirm we thought it wasn’t booked. My wife called that morning before we departed the US and they said they didn’t have transfer for us. When we arrived to the hotel, we then found out that our taxi was waiting for us at the airport and we had no idea. They charged us for the taxi anyway..: The room we stayed our first night has dirty carpets, you could tell they haven’t changed them in years and they are not being washed. The coffee maker was dirty, we made a coffee in the room and it spit out white floating things. Lastly, the curtain didn’t close all the way. People were overall nice. The food was ok. I thought he breakfast was overpriced for what it was so we went to Welchez cafe for food ( def recommend this spot) we also went to sobre less for coffee which was good.

World class property and service. Newly renovated. The lounge/club level is a must for the breakfast and happy hour, it is worth the money. There was a miscommunication about being transported from the airport, but the receptionist apologized and sent a complimentary fruit plate to our room, I was satisfied. The pool area was comfortable to hang out at with the pool being a perfect temperature. Rooms were clean and modern. The best part of the hotel is the staff. You were always greeted with a smile and a good morning/evening. They went above and beyond for any request. We had a massage, expensive but the therapist was highly skilled and worked out our travelers knots. I would recommend having some small bills, US or local currency, for tips. The staff does not expect tips but definitely deserve them. You can make their day with $2. I don’t think could be a better stay in the city.

Good

I loved the customer service! The staff was very nice and helpful.

So sad for a intercontinental

Clean hotel & staff very nice! Was in town for business for one night and was able to have a clean and restful experience at this hotel. The pool area is lovely now that the renovations are complete. There is an outdoor bar and comfortable seating around the pool. The staff is always incredibly professional at the hotel and restaurant. They work really hard to ensure you have a nice stay. If you’re looking for a quick and clean stay in San Pedro Sula, I would recommend this hotel! Happy travels!

After 2 days travelling, I arrived at approximately 3 am at the hotel. Check in was fast. I went to my room, unpacked, and when I adjusted the air conditioning in my room I noticed it was not working. I called front desk and they sent a maintenance person to my room who did not solve the problem. So now, I was extremely exhausted and in a sauna. Completely disgraceful experience. Did not sleep. Left after 4 hours. Nobody cared. Never again!

Good service. Staff so nice