Extended Stay America Select Suites - Raleigh - RDU Airport

It was a very comfortable and relaxing place to stay for a couple nights. I would probably stay again.

The room was not as clean as expected when we arrived and the policies for certain things were a little extreme. In the evening it was loud outside of my specific room. But overall it was comfortable. I would still stay again!

Great location friendly staff clean rooms

My stay was great, except learning upon return to bed down on the second night, my payment to my third party did not reach the desk of the Extended Stay. Not willing to tarnish my integrity, I paid what was said to be owed. A couple of hours after checkout, I received a call to inform me that I was being given a refund of the second payment, and that the initial payment had finally been received. Now... this all occurred because I was trying to "sneak in past curfew," meaning after the close of the office. It took what felt like FOREVER to get someone down to get that keycard reworked. June came to my aid, and with both of us having what may be several decades of customer service experience between us, she brought her cool to the party. I was not a happy camper, because it was late, I was tired, my seafood was getting cold, and was not informed before meeting June that assistance could take up to 30min, but something about her pulled most of the wind from my sails right away. We talked for a good while, and may need to talk some more over a drink or two! I will definitely stay again, especially if June is there.

Nothing

The rooms smell of cleaning was awful. And the receptionist gave me a room with someone already occupying the room. Very unsafe.

Pubic hairs in shower, room smelled of smoke. Cigarette burns on bed, desk and night stand.

No curtains on window, and blinds were about 6 inches two narrow for window. Had to ask for a blanket to cover window. Phone in room didnt work. No ice machinne on property.

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