Hyatt Place Scottsdale/Old Town

Hotel was under construction and it was an inconvenience. Room was clean and nice though. They most certainly should have offered a reduced rate. Staff was reasonable and offered us free waters.

I have stayed there several times through the years, but they decided to start doing remodel on the hotel and still try to have people stay at the same time so when we checked in got into the room on a Saturday, it was unbelievable. My wife comes to Phoenix for medical care and they are literally were jackhammering on the floor below us and above us unbelievable. It’s hard to believe that the high Regency would allow something like that.

If we knew the renovation was going on, we would have chose another hotel. We had Lots of work arounds. The water was shut off for a period of time on Sunday & lots of air in lines when it was turned back on.

La posizione è il suo punto di forza

La struttura era in ristrutturazione quindi non abbiamo potuto godere dei servizi dell’hotel.

Unbeknownst to me, the entire hotel was being remodeled. Alarms literally going off, construction doorway zippers. Elevators wrapped in paper/plywood. No lobby, etc. The staff were accommodating and said I could cancel with no issue but that’s easier said than done with a third party “hotels.com” and you are traveling with your own schedule/obligations. Very frustrating and disappointing that I’m now one of those complainers. Fwiw, I suppose I’m at least letting someone know. Will it matter? Probably not.

Room was spacious and very clean. Staff was extremely friendly. Beds were comfortable, and it was very quiet. Got a great nights sleep

This hotel is being renovated. The lobby doors not exist, they checked me in through the back door. Then you have to walk through the construction.

Location of this hotel was absolutely perfect! At the time of my visit they were undergoing construction. There were definitely some issues but I will be amazing when it’s done. My room was all new modern and very clean. The pool was fabulous and Katie at the front desk went above and beyond during my stay!

Staff was fine. However, unbeknownst to us the hotel is under renovations. Both mornings I was awakened by drilling above me at 8am and another morning was awakened at 4am by trucks beeping while backing and driving around the parking lot. Additionally, at one point during the day I went to use the bathroom and shower and the water was turned off.