Residence Inn by Marriott Ann Arbor North

First of all, I am so lucky to be able to stay here for one night during the busiest week of the year, moving in week. Second: front desks staff are awesome, shout out to Nicolette and Mike who went above and beyond to help me with my needs Cannot wait to come back here

This is the second time I have stayed here (last time was pre covid) and it was just as lovely as I remembered! The rooms (and beds) are very comfortable with everything you need for your stay (fully equipped kitchen), people are kind and helpful, and the amenities are great (pool/exercise room/outdoor area/laundry/spacious I ndoor spaces/nice breakfast)! The general manager, Rich, very generously upgraded us from a one to a two bedroom unit so that we’d be more comfortable (rather than having someone sleep on the pull-our sofa), and even called after our departure to check that something we had left in the room to the throw out wasn’t left accidentally. Highly recommend!

The breakfast buffet needs some work. Same thing all 6 days. No bacon even once. Scones/bakery items dry.

Nicolette, at the front desk was AMAZING! She was so kind to each and every one of the guests! She helped with directions of good places to eat, and welcomed us to Ann Arbor with a lovely smile! Thanks Nicolette! 😊

Gorgeous hotel, convenient and safe location, but the reason we'll remember this place is Nicolette. She is absolutely the belle of this ball. I've literally never had this kind of service anywhere. She made me feel as if we were bffs. I wanted to hug her goodbye. Bonus: She's hilarious, too! Thank you to her for showing us where to eat, for treating us with the upmost attention and kindness, and generously personalizing our experience from the beginning!

Nicolette was very sweet right from the start. She made funny jokes, helped us with directions to dinner, and was overall very kind-hearted. The hotel is nice and clean. Nicolette made us feel welcomed and comfortable during our stay.

Friendly, attentive front desk. Unfortunately, there is no safe in the room, so I had to use the front desk a lot. The mattress is quite firm. The window opens, but it is too hard to reach it because of the desk blocking it. The kitchenette is reasonably well equipped. The room was clean. The bathroom/sink area was poorly designed: there is no towel rack by the sink, which is separated by a door from the shower/toilet. The shower enclosure uses a sliding glass door, but it is poorly designed, leaking water on the floor. Furthermore, that door had a misaligned latch and strike plate, so it could not latch closed. The (bath) sink drains somewhat slowly. The fridge buzzes briefly throughout the day and night. The ventilation works well but is a bit tricky to understand. Air does not circulate from other rooms, which is good. The wifi was good. I could hear noisy neighbors through the walls (but they were quiet at night).

We stayed with the Residence Inn Ann Arbor North for two nights, and from check in to departure the staff was extremely friendly and accommodating! Literally the staff went above and beyond to ensure that we had everything we needed. There were eight people in my party so we had 2 rooms: both rooms were King Suites with pull out sofa sleeper. The sleeper sofa was very comfortable. The rooms were very nice, spacious, and up to date (recently renovated). The hotel was at capacity due to it being University of Michigan graduation weekend, but the staff made sure that we had everything we needed for both nights. The breakfast was very good and offered a wide variety of choices I have stayed in Ann Arbor on many occasions, but I would say that this hotel ranks at the top of the list, primarily because of the excellent staff. As stated above, the rooms were excellent, as well. If your travel brings you to Ann Arbor, I would highly recommend the Residence Inn Ann Arbor North hotel!

The suite had an excellent layout and was very functional for our family. The room was recently renovated and very nice. The building was very clean. The pool was very large and the hot tub was nice. The pool area was clean and well maintained. Staff were very friendly and helpful.