Hotel Indigo San Antonio Riverwalk by IHG

A nightmare from time we entered

Gave us different room than one we booked and said they didn’t have that room

Beliggenhed var rigtig god, lige ud til Riverwalk. Og med parkering lige overfor hotellet. Stort værelse med køleskab og masser af plads

Lidt slidte værelser og lidt lydt fra gangen.

Everything

Valet was slow

Loved this Hotel.. Will definitely stay here again. One of my favorite Hotels

got into hotel fairly quickly, valet was running hurredly since we got there at check-in time. Once we passed vehicle to valet, we were checked in quickly, efficiently

room temps for two a/c units were set at 60, the room was a meat locker and impossible to get to a rational temp I personally do not like the duvet/bed covers in use. They are too heavy as a sleeping cover, yet the sheet below is too think to provide any warmth..... the tv system was a cable setup, had a bunch of channels, but NO ABC/NBC/CBS/FOX main media channels

The property was beautiful. Once I walked in, I was totally amazed. The patios attached to the rooms are truly amazing. It literally sits on the River Walk, which is an amazing view and walk. The staff were so helpful! They were able to answer questions regarding the stay, without hesitation or attitude.

I didn’t like that there was not a shuttle for the Mall. The parking is so horrible that a shuttle would be perfect, however not a deal breaker. Also, you do have to pay for parking at the hotel, however again it is not a deal breaker but booking.com does not advise of the extra charge.

Great location, very comfortable

N/A

Outside patio only the rooms was closed outdated n smelly

Outdated