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9 / 10 Guest Rating

Hotel Diana

Av 5 Pte #329, Puebla, PUE, 72000, Puebla, MX

Hotel Diana - main view

About the Property

Luxurious Spa Services
Indulge in relaxing massages and treatments at our onsite spa to rejuvenate your senses during your stay.

Gourmet Dining and Bar Lounge
Savor delicious meals at the hotel's restaurant or enjoy a refreshing drink at the trendy bar lounge for a culinary experience to remember.

Convenient Location and Nearby Attractions
With key landmarks like Palafoxiana Library and Zócalo de Puebla just a short walk away, explore the city's cultural gems right from our centrally located hotel.

To book your tranquil getaway at Hotel Diana, contact us today for an unforgettable experience.

Facilities & Amenities

Full-service spa
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Elevator
Television in common areas
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite, 1 King Bed - Photo 1
Junior Suite, 1 King Bed - Photo 2
Junior Suite, 1 King Bed - Photo 3
Junior Suite, 1 King Bed - Photo 4
1/4

Junior Suite, 1 King Bed

1 King BedSoundproofed roomRelax - In-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with cable channels and NetflixFood & Drink - Room service (limited)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, and rainfall showerheadPractical - Safe, phone, and iron/ironing board (on request)Comfort - Air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerPrivate bathroom

Junior Suite with Balcony

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$76.58

$61.26

Includes taxes & fees
Standard Room, 1 Queen Bed - Photo 1
Standard Room, 1 Queen Bed - Photo 2
Standard Room, 1 Queen Bed - Photo 3
Standard Room, 1 Queen Bed - Photo 4
1/4

Standard Room, 1 Queen Bed

1 Queen BedSoundproofed roomRelax - In-room massage availableInternet - Free WiFi Entertainment - 42-inch Smart TV with cable channels and NetflixFood & Drink - Room service (limited)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Desk, safe, and phoneComfort - Air conditioning, daily housekeeping, and heatingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard Queen Room

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$56.93

$45.54

Includes taxes & fees

Guest Reviews

9
Exceptional205 verified reviews
AI Summary

Guests highly rate the centrally located and frequently praise the helpful staff.

Categories

Cleanliness8.6
Service10.0
Location10.0
Room Quality7.6
Amenities8.6
Value for Money9.6
Food and Beverage7.6
Overall Experience10.0

Select topics to read reviews

D
David
Verified booking
partner
Standard Room
Stayed in Oct 11, 2025

"Exceptional"

10.0

Clean room. Staff was very helpful. Restaurant was also great, the room service was neat. There were some nights were it was kinda noisy, but overall the stay was pleasant. They might want to reconsider the amenities quality because the soap wasn't that good. However, its not a big deal. The hotel is great and location is a plus. I highly recommend it.

Helpful?
L
Luis Oziel
Verified booking
Standard Room
Stayed in Oct 9, 2025

"Exceptional"

10.0

Habitación limpia y cómoda

Helpful?
A
arturo
Verified booking
family
Standard Room
Stayed in Oct 8, 2025

"Excellent"

8.0

No habia jabon de mano, tuve que pedir, asi como la colcha Las almohadas duras, pedi cambio no tenian

Helpful?
L
Liliana
Verified booking
family
Standard Room
Stayed in Oct 8, 2025

"Excellent"

8.0

El hotel es lindo y agradable. Una muy buena opción para hospedarte en el centro de Puebla.

Helpful?
L
Lorenzo
Verified booking
Standard Room
Stayed in Oct 7, 2025

"Exceptional"

10.0

El zócalo está cerca

Helpful?
R
Raúl
Verified booking
Standard Room
Stayed in Oct 3, 2025

"Exceptional"

10.0

Todo excelente

Helpful?
E
Emanuel
Verified booking
Standard Room
Stayed in Oct 1, 2025

"Exceptional"

10.0

Excelente todo, no hay ningún detalle, todo el personal es muy amable, la limpieza 10/10, la ubicación es excelente puedes llegar caminando a lugares del centro histórico muy cerca

Helpful?
O
Olga Alejandra
Verified booking
partner
Standard Room
Stayed in Oct 1, 2025

"Exceptional"

10.0

Muy céntrico y bonito

Helpful?
L
Leticia
Verified booking
family
Standard Room
Stayed in Sep 30, 2025

"Excellent"

8.0

Muy bonito lugar, me encantó la habitación, el personal muy amable, dejaron que mi novio me llevará una sorpresa, todo muy bien, sólo hubo un detalle que se nos perdió una cosmetiquera, le comentamos al personal y nos dijeron que investigarían

Helpful?
D
Delia Patricia
Verified booking
Standard Room
Stayed in Sep 28, 2025

"Exceptional"

10.0

todo excelente!!, salvo el sistema de televisión por cable tuve que ver lo que pude liberar, eso no me gusto, sugiero que contraten una compañia mas accesible para personas de la tercera edad, no tan ciberneticas. GRACIAS

Helpful?
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