Soufriere Guesthouse

I loved the colonial feel to the building. I loved being able to talk with John about the Waitukubuli National Trail. Chilling in the hammocks was nice.

Not much.

Great place in nature and away from town by about 10 minutes

There was nothing too dislike

Great facilities and kitchen equipment was good. Large room with good shower. Suited our needs perfectly. Great to watch bats flying at night. Good to chat to other travellers too.

Nothing I can think of.

Great place to use as a base to explore the island, very helpful staff, fantastic communal kitchen, specially good for solo travelers who want to meet others. And the actual location of the house, on the edge of the tropical forest and minutes away from both the beach and the hot springs, is priceless.

Clean and cozy and spacious place in the beautiful nature, kitchen to use, other hikers and guests to make a nice conversation with. The owner Jon is an absolute gem, he knows all about the Waitukubuli national trail and he is willing to share the knowledge.

I arrived at the guest house on New Year's Eve and was destroyed by bedbugs on the first night. When I approached one of the hosts the next day to request a room change he was extremely dismissive and said they must be sandflies. I had booked a 10-day stay and in all that time nothing was done to help me solve the issue. One of the hosts even laughed in my face repeatedly when I tried to request help to fix the problem. After I contacted Booking.com who said they recommended the host to partially refund me, they still refused any refund so I could move somewhere else or to move me to another room. They finally "investigated" and found nothing (not surprisingly). I was travelling with a group of 8 people and none of them had similar bites (except coincidentally two of them who got bitten the one night they stayed in my room at the guesthouse as their accommodation elsewhere wasn't yet available). I finally left before my stay was over because the itching from bedbugs is truly maddening and doesn't let you sleep despite taking multiple medications to stop it. And when I got back home I checked with an infectious disease specialist who said the diagnosis was unmistakably bedbugs. It's truly a pity because the whole holiday was ruined and it's an issue that could have been addressed relatively easily. Other less important things: 1. There was a common kitchen that was nice for cooking yourself a meal and socializing - too bad it was often quite dirty as cleaning was almost entirely left to guests. 2. The rooms are not cleaned during the stay (at least not in 10 days as was the case for me and other friends that also stay there). Not sure if they ever provide clean sheets/towels - I didn't ask because obviously the hosts didn't seem concerned with guests wellbeing.