Quality Inn & Suites Dixon near I-88

I wish the information about it being under such intense construction would have been made available before booking. Also, our room was above the pool - it was hot and humid the entire time (with AC at its lowest).

Staff was very friendly and helpful.

Construction was under going and could hear pounding and had to walk thru construction to get to rooms. No towels in the pool area.

I like the suite that I’ve been in the last couple times.. granted they’ve been under construction but nothing to complain about

This place is completely terrible. We booked 2 rooms with 2 queen beds. One room had the 2 beds but absolutely no heat. We called the desk 4 times before anyone came up. The guy showed up and changed the batteries in he thermostat and said everything was fine. An hour later and our room was 2 degrees colder. Call 2 more times and no one showed up ever. The other room only had a single king bed. After going back and forth for an hour the nice lady comped us another room. The next day the manager called and insisted we pay for the comped room. When we said no that his employee comped the room he said. "You sleep in it you pay for it" and threatened to call the police. He then went ahead and charged our card for the room and charged even more than for the other 2 roo.s. What a joke. We are disputing the charge for the 3rd comped room with the credit card company today.

Nothing GM was very rude!

Everything the hotel said we had jointing room, and were told many time we had them. And then after being lied to we asked for our money back so we can go to another hotel and he refused!! He talked to us like we were below him!! They are also remodeling, mattresses were laying outside everywhere. Garbage everywhere!!

The place is undergoing renovations, so it’s not fully functional, but they are able to keep it going. The front desk is simply that- a place to check in, and then you go all the way to the back and enter another door to get into the wing that is open. The room was spacious and well kept. The heat was on, which was much appreciated given the below zero temperature outside. Wi-Fi was easy to access and was fine. My only complaint was the hair strands and a ball of hair on the shower curtain. The pool and gym were accessible to guests. Breakfast had hot options such as scrambled eggs, sausage, diced potatoes. Staff was friendly.

There was NOTING TO LIKE about Quality In, at Dixon, IL

The construction around the building was a pain-in-the-ass! There was dirt EVERYWHERE. No caution tape anywhere! Checked into my room, turned on the heat and set the smoke alarm off! The bed WAS VERY HAD AND I couldn't sleep