Comfort Suites Johnson City near University

Hotel is in an almost industrial area. Room was okay. Surroundings of hotel and parking lot were just okay

Spacious room, comfortable bed, but the room was a little dated. Blackout curtain hanging off rail, which meant the flood light outside the building was lighting up inside my room. The bedside reading light didn't work and the carpet was worn. The complimentary tea/coffee was awful-tasted like soap. Breakfast however, was wonderful.

Customer service was a little bit lacking

Have stayed here many times over the past year, and the staff are the best! I will never stay at any other motel while in Johnson City. This, by far, is the best!!

Easy check in and clean rooms.

Very roomy bed was comfy bathroom was clean only complaint was couldn’t change channels on tv but I was barely in the room so didn’t bother me.

Overall it was OK for a one night stay.

I was told at check in that I had cancelled my reservation, would get no refund and needed to pay more money to get another room. Total scam! Also the breakfast was awful, pay a little more and stay somewhere else.

Our room is extremely large and the bed was comfortable. However the pillows were not even standard size and we had a king bed. The bathroom shower walls were not clean. There are not enough hooks in the bathroom for towels.

When we arrived the staff was friendly and welcoming when I eventually found someone to check me in. When I got to the room the TV did not work, we requested someone look at it or we could switch room. Hours later I asked the front desk and was only told maintenance never showed up. The shampoo and conditioner bottles had mold, the walls were filthy. The bed was horribly uncomfortable it felt like we were sleeping on a wooden bed frame with a sheet over it. We were told we could have an extra half hour to check out however half an hour before checkout (10:30) someone was knocking on our door so they could start cleaning.