Comfort Inn Saugerties

There was no one at front desk. Other people were waiting We waited for over a half hour. I walked the whole property and no one around. Very insecure if I could take the elevator and walk floors. We picked up the phone and called both numbers that were left on front desk but they both went to busy. I also called the hotel number and no answer. We left. But every hour I called the property and no one answered. At 10 pm I got a call asking if I was coming. I explained I was there and they were not. The person told me 3 different stories of where she was. One doing laundry. I checked the laundry room. Next she said checking pool chemical. I was at the pool. There were 3 children with a women in the pool. Next she told me she was looking for kids running in the hall. I saw no kids when walking the halls. I would hope for a full refund. But she told me would have to speak to manager. Poor management lack of security

We checked in and realized there was no water! We needed to get another hotel and they would NOT return any money! Overly frustrated

We arrived late and had some issues with the room and after unpacking had to be switched to a different room on a different floor as there were power issues in the room

Pet friendly and nice green area to walk them. Set back off the road so very quiet. No snack or drink’s available but you could walk to the convenience store across the street.

The breakfast fridge with cream cheese etc. was locked and the juice machine broke. No soda or snack machine in the building. The shower was clogged the toilet flush was rusted so it kept running all night and we had to cobb it and then there was no water on Sunday morning when we woke up until 930 so you couldn’t take a shower We would not stay here again. The cleaning woman however was awesome.

The staff was not friendly, the breakfast was horrible. Most people look forward to the breakfast when traveling. The breakfast was a huge disappointment. But most importantly I was charged twice for my one night stay. People work hard for their money and it was just taken away.

The place was extremely unsanitary and smelt of urine in the hallways and elevator. I would give this hotel 0 stars if i could. Absolutly disgusting.

The lobby was shabby in places. Room was good but A/C sounded like a tractor trailer. Bed confortable and Services good.

I left was a dump

Cost 406for one night on log on was only 118.00some one is a scammer the pool was broken for 5days also ask for my money back women had no idea how to do that

The whole property smelled of paint and/or cleaning chemicals that were very offensive and uncomfortable. The sink drain was clogged. The tub floor was dangerously slippery. The blow dryer didn’t work. We chose a king bed but were given two doubles. The price was outrageous for what this property provides.