Courtyard Hartford Manchester

My stay was disappointing. The hotel felt dark, gloomy, and outdated with a strong musty odor. The cleaning staff was ineffective, and despite changing rooms, the TVs never worked consistently. I stayed for three nights and found the overall experience unpleasant. Unfortunately, there aren’t many better hotel options in the area, but I would not return unless improvements are made.

Good stay

Service was very good and I appreciated the little things like daily maid sevice and good hot water pressure. Friendly staff at front desk.

Stayed for 1 night, close to shopping & dining. Many enjoyed the pool. Customer service was great.

Starbucks in lobby and clean.

I booked for a room with a balcony.

The friendliness of the staff when checking in

My hotel room was dirty. There was feces on the rim of the toilet, the sheets had blood on it, I also found a false eye lash under the comforter. The balcony door was hard to open due to the screen being bent, balcony wasn’t clean

Stayed here several times. Was happy with location and service. Staff was quick to help with some things we needed. In this age of streaming, hotels might think tv service and channels aren’t a big deal but for me it is. Most channels are either news or sports. Some other options would be nice. Also tv reception sometimes is problematic. This time I had a suite with 2 tvs. One tv did not have all the channels as the other.

I usually stay at the Hampton Inn near Ellington when I visit my son and his family - I thought it was getting a bit pricey - so I found your hotel - I’ve stayed at other Courtyard Marriotts and have always even pleased - your hotel costs less but offers a restaurant - I don’t mind buying my own breakfast

Very clean and staff was very pleasant. The pool and hot tub was great