Courtyard Chicago Lincolnshire

Outstanding customer service.. thank you to the whole team for looking after my colleagues who have stayed with you this past two weeks. Your shuttle service and drivers went way above and beyond expectations offering extra collections that we hadn't booked, this helped with our logistics tremendously. All of your hotel teams without exception made us feel so welcome. We are looking forward to returning later in the year.

Bistro options are HORRIBLE. You guys really need to re-think the dining option across all your hotels with this Bistro. The menu is the same, the service is slow, they are always closed, the staff expect a tip upfront and take forever to serve you. You really have to try very hard to make this food and options so horrible. Lady from yesterday morning at the front desk was rude and unfriendly. She seemed bothered by the coffee I asked for. I’m a Marriott customer but will rethink moving forward my hotel options.

Very nice upscale!

Only negative, walls are thin..

Rooms and facility were clean and the staff was friendly and helpful.

The property was well kept and the staff were very helpful! The items in the store were really high prices ($6) for 1 bottle of beer. My room door was slightly broken.

Rory Pascar who works in the breakfast area is a super star. The one concern is the staffing of the caffe and front desk is too lean. Good people you have that are certainly under staffed.

Always great. The counter staff is so top notch! The building, unlike it's cheaply built competitors, is solid with concrete floor to floor separation so it's very quiet. Quiet, clean, comfortable with all the amenities I need. I've stayed at the competition before but will ONLY stay here now.

Does not include breakfast and doesn't have a swimming pool.

Consistently good. Nicely remodeled and quiet. Staff are super friendly.