Courtyard Hampton

The aesthetic of the front entrance and lobby was beautiful. The young man who greeted us had great customer service and was helpful.

When we first arrived to the hotel, we were issued keys to our room that did not work and we had to go downstairs to get another set when the young man had to bring us up to our room to let us in. On our way up to the room there were bugs throughout the hallways. When we got to our room, the cleanliness was subpar and there were a couple of bugs in our bath tub. The sheets on our bed had horrible staining (I have photos) and there was a shortage of towels throughout our stay at the hotel that we ended up having to go to Walmart to purchase our own. I have never this experience at a Marriott as a member and was very displeased.

Everything down to the great commutations skills from staff

There wasn’t nothing to dislike about it

Loud party in room next to me. I called front desk twice and security came but party continued until 1am. Front desk night staff was rude and tried telling me that there was no party. Don’t gaslight me when I’m literally experiencing it.

Party location. Old facility. Breakfast is not free despite website making me think it was.

The location

It wasn’t clean. Hair in the shower crumbs on the couch