Courtyard by Marriott Atlanta Northlake

The lock wasn't working and there was no other room was available. Pretty mediocre.

Bed was comfortable and it was quiet

The room was too hot. Even with the air conditioner on it never cooled off

The staff was very nice, and friendly. They really tried to make the stay comfortable.

The entire building is going through renovation which was not advertised. On arrival my husband and I was put in a room on the 2nd floor. The floor alone looked dreadful. In the room the closet was not completed hangers and rod on the floor. There was coffee but no coffee maker and microwave. No wash soap in the shower. And no ice machine working due to construction. Had to go to the front desk to request ice. Since arriving very late close to midnight we stayed in the room. The next morning I requested another room and the staff changed our room to the 1st floor with no issues. Thank you Ms. Ashley for being very polite and apologetic about the situation.

Absolutely nothing

Was harassed about a room check everyday couldn’t get a itemized invoice was harassed about my service dog 4 men came to my door demanding that I let them come in and check room when I asked why I was told many different things what makes this situation even worse my very good friend Arnold Plourde passed away and the funeral was that morning so I was getting ready to pay my respects but also make staff happy I left. Due to the harassment and the felling of being not wanted i haven’t been able to get a proper invoice from hotel not even for incedental I hate when my service dog comes up in conversation as if she is a problem after I’ve given staff her federal license with registration number and checked in ultimately after room check nothing was rong but I decided to leave due to the harassment of more than one staff coming to my door everyday demanding to do a room check. I would never recommend this property due to the harassing behavior of staff and improper handling of sales tax not being documented correctly this is what I finally was given and the GM wrote in I was due a refund where on earth does a Marriott Handel there folio like this?

They do not respect customers...even now, I still so not receive back my deposit after 10 days even I call 3 times already....very very bad

Love this place absolutely nice!

Needed elevators