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7.2 / 10 Guest Rating

Clarion Pointe Syracuse Downtown

454 James St., Syracuse, us

Clarion Pointe Syracuse Downtown - main view

About the Property

Convenient Location

The Clarion Pointe Downtown is strategically positioned near major interstates and just a stone's throw away from Syracuse University and popular attractions like the Carousel Center and Carrier Dome.

Fine Amenities

Guests can indulge in complimentary perks such as a delicious breakfast, freshly brewed coffee, and convenient parking during their stay at this Syracuse hotel.

Business-Friendly Services

Business travelers can take advantage of free high-speed internet, copy and fax facilities, and special corporate rates. Additionally, a computer with internet access and printer are available for guest use.

Experience comfort and convenience at Clarion Pointe Downtown, your ideal choice for a memorable stay in Syracuse, NY.

Facilities & Amenities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note, guests must be 21 years of age or older in order to check in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
King Room - Non-Smoking - Photo 5
King Room - Non-Smoking - Photo 6
King Room - Non-Smoking - Photo 7
1/7

King Room - Non-Smoking

A flat-screen cable TV and a refrigerator are included in this room.

19 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Safety deposit boxTVAir conditioningHair dryerRadioRefrigerator

Standard Room 1 King Bed Non Smoking

Non-refundable
Breakfast Included
20% OFF$139.99

$111.99

Includes taxes & fees
Queen Room - Non-Smoking - Photo 1
Queen Room - Non-Smoking - Photo 2
Queen Room - Non-Smoking - Photo 3
Queen Room - Non-Smoking - Photo 4
Queen Room - Non-Smoking - Photo 5
1/5

Queen Room - Non-Smoking

A flat-screen cable TV and a refrigerator are included in this room.

19 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Safety deposit boxTVAir conditioningHair dryerRadioRefrigerator

Standard Room 1 Queen Bed Non Smoking

Non-refundable
Breakfast Included
20% OFF$135.01

$108.01

Includes taxes & fees
Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
Queen Room with Two Queen Beds - Non-Smoking - Photo 5
Queen Room with Two Queen Beds - Non-Smoking - Photo 6
1/6

Queen Room with Two Queen Beds - Non-Smoking

This family room is air-conditioned and features a TV with cable channels, a safe deposit box and heating. The unit offers 2 beds.

27 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Safety deposit boxTVAir conditioningHair dryerRadioRefrigerator

Standard Room 2 Queen Beds Non Smoking

Non-refundable
Breakfast Included
20% OFF$151.21

$120.97

Includes taxes & fees
Queen Room First Floor - Accessible/Non-Smoking - Photo 1
Queen Room First Floor - Accessible/Non-Smoking - Photo 2
Queen Room First Floor - Accessible/Non-Smoking - Photo 3
Queen Room First Floor - Accessible/Non-Smoking - Photo 4
1/4

Queen Room First Floor - Accessible/Non-Smoking

The spacious double room offers air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit has 1 bed.

28 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRadioRefrigerator

Room 1 Queen Bed Accessible Non Smoking

Non-refundable
Breakfast Included
20% OFF$135.01

$108.01

Includes taxes & fees

Guest Reviews

7.2
Very Good898 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the comfortable beds.

Categories

Cleanliness6.5
Service8.1
Location7.0
Room Quality8.6
Amenities6.5
Value for Money7.5
Food and Beverage6.0
Overall Experience7.3

Select topics to read reviews

J
JuliausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 23, 2026

"Left without staying due to marijuana smoke everywhere."

1.0

Nothing. I walked into the room assigned to me and walked backwards out again. Someone had smoked pot in there. I did not stay at this hotel.

Property where regular drug use is apparently tolerated. Hotel accused me of 'slandering' since I didn't stay there- but I did walk into two separate rooms, and both reeked of marijuana. Hence it seemed since this was in two rooms, that it is a tolerated occurrence there. This is an honest review, according to what I witnessed there. I actually tried to talk to the manager repeatedly and they they refused to call or e-mail me back. Then, even though I indeed did not stay there, they reported me to 'booking.com' for damaging their room! I guess in order to obtain some sort of money through a fraudulent insurance claim. I would have loved to resolve the matter in private in person, but I am leaving a public review now because the business refused to resolve the matter amicably and I never spoke to anyone in management- nor has the business redacted their fraudulent 'damage' claim.

Helpful?
R
RobertusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 21, 2026

"Good"

6.0
Helpful?
P
PopeusUS
Verified booking
couple
Standard Room
Stayed in Jan 21, 2026

"Good"

5.0

Hotel seemed to have lots of permanent residences. There were multiple loud, disturbing altercations overnight by other guests.

Helpful?
W
WestonusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 21, 2026

"Ok for the price."

5.0

Low price, clean room and complimentary breakfast.

Location is in a shady area. Breakfast was a bit lackluster. The facility has a lot of security measures, but did not feel totally safe.

Helpful?
E
ErikusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 21, 2026

"Good"

1.0

Never gave me back my deposit

Helpful?
H
HannahgbGB
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Good value for money. Has the basics."

5.0

Good Location

Not very clean. Room was clean but common areas could have been better

Helpful?
M
MichaelusUS
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Good"

6.0
Helpful?
P
PatrickusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 20, 2026

"Will stay at property again."

9.0

Room and staff and a hot cup of coffee waiting for me. Ty.

Cover drywall hole on rm 315 bathroom. Didn't check the other 2 rooms booked.

Helpful?
J
JOHNNYusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Muy buena solo el desayuo no esta acorde al hotel"

8.0

El desayuno no cumplio mis espectativas

Falto mas variedad

Helpful?
M
MeganusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Excellent"

8.0

Breakfast options, friendliness of staff, complimentary bottle of wine, help with knowing area restaurants.

My room was only cleaned once. Parking lot can be considered small especially with the amount of club member spots there are.

Helpful?