Macdonald Berystede Hotel & Spa

Would honestly say we loved our wellness day with chelsea, the hotel was lovely and clean, staff were great, food was so nice! Will be back to use the spa & for another wellness day

Wellness Day with Body Goals by Chelsea & The Berystede Really well-organised day by Chelsea, held in the hotel’s conference centre. The classes were fantastic – including a workout, Pilates, tarot reading, sound bath and breathwork. The food was nutritious and beautifully prepared, and the whole day had such a lovely atmosphere. Great location with plenty of parking and clean facilities. Can’t wait for the next one!

Wow! What can I say…. The Spa service was an absolute dream. As soon as I walked into the hotel and the aromas hit me from the lobby I literally floated down to vital with my senses leading my way.. I was not disappointed…. The staff were so welcoming and inviting. My consultation was on point and lovely Liv gave me the most incredible facial. I nearly dropped off with her expertise and my skin was glowing the next day. On the second day of my stay I was yet again taken aback of how professional the therapist were, Tash was an absolute dream in advising me which treatment would suit me best and boy she was not wrong! I was lucky enough to have Emma for a Swedish deep tissue massage and I can honestly say it was second to none. All of my upper body tension was expelled within the treatment. I can’t thank the three of you enough and will be back on a regular basis! I can highly recommend these ladies who made my stay absolutely amazing. Thank you so much x

Just the hotel location

I had double booked a room with my boyfriend, we tried to contact Booking.com and the hotel several times to cancel one of the bookings room. The hotel phone had problems, the hotel staff were unfriendly and said they never received an email from bookings.com about the double booking. Foudi is one of the staff that has been soooo rude! The room didn't have any towels ready, so we had to walk till the reception as our room was the last room on the back of the hotel to be able to request towels . The food wasn't good, the bolognese tasted like it was off! Overall we were very disappointed with everything and won't be staying there ever again! : (

Friendly staff

Room was gruby with paper peeling off the walls and stains on the carpet, needs updating.

What an incredible wellness day from start to finish! The whole experience flowed seamlessly — from a full body workout and Pilates to a tarot reading and a deeply relaxing sound bath. It was the perfect mix of movement, mindfulness, and something a little magical. The attention to detail throughout the day was truly impressive, and the food, refreshments and drinks were delicious. I came away feeling refreshed, inspired, and already excited for the next one. Highly recommend to anyone looking for a truly nourishing day out & abit of ME time!

Very friendly staff,clean and comfortable. Breakfast excellent

Location, staff and food

Great location and a convenient and pleasant spa experience, particularly the heated outside pool in winter.