Sunday Box Hill Burford Bridge Hotel

Comfy bed and swimming pool

Waiting 20 minutes to get a drink at the bar. Staff didn’t seem to know what they were doing. Very limited choice of food and wine in the restaurant, not served, got up and walked out. No maid service during the day, change of towels, beds made, tidy room etc, had to ask for clean towels Arguments between staff in front of customers

Everywhere was clean. I really appreciated that the cleaning products they use didn't leave a horrible chemical perfume smell anywhere. The breakfast has improved substantially since my last stay and the bar food was also tasty and good value. The pool and area is lovely albeit there are 1 or 2 wonky patio slabs. There is a fridge in the room.

The room is quite shabby now and there were no plugs by the bedside to plug in phone or charge watch - this was the most problematic issue. The curtains were still hanging off the same hooks they were approximately a year ago when I stayed in the same room! The air in my room was quite stale and benefitted from an hour of open windows and door to get some fresh air through it.

My booking was cancelled just 2 hours before check in, no real explanation, just a 'Technical Issue', no alternative's offered, sounded like they had just over booked. They didact even notify Booking.com so I have now had chasing emails from them, plus I had to book a new hotel at a Premium price because it was so short notice, and hotel refused to cover that additional cost.

Quiet, good sized and well equipped rooms. Nice garden and pool, with excellent access to Box Hill for a walk. Friendly and attentive staff.

Needs some TLC as it is a bit dated and the bathroom facilities are showing lots of wear and tear. Air con in rooms but doesn’t work. Mould around windows.

Excellent location for visiting Debbies vineyard Bed very comfortable

Location was perfect. Room was large and very comfortable. I particularly liked the chairs and table by the large window.

It would be nice to have free parking