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7.6 / 10 Guest Rating

Holiday Inn Lancaster by IHG

Caton Road, Lancaster, England, LA1 3RA, Lancaster, GB

Holiday Inn Lancaster by IHG - main view

About the Property

Spa and Recreation
Indulge in relaxation at the full-service spa, health club, and steam room.

Dining Experience
Savor British cuisine at the Hotel Restaurant with a bar/lounge, or enjoy room service.

Convenience and Amenities
Benefit from complimentary Wi-Fi, wedding services, and a business center at this riverwalk hotel.

To book your stay at Holiday Inn Lancaster, call now!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 Double Bed, Accessible - Photo 1
Standard Room, 1 Double Bed, Accessible - Photo 2
Standard Room, 1 Double Bed, Accessible - Photo 3
Standard Room, 1 Double Bed, Accessible - Photo 4
Standard Room, 1 Double Bed, Accessible - Photo 5
Standard Room, 1 Double Bed, Accessible - Photo 6
Standard Room, 1 Double Bed, Accessible - Photo 7
Standard Room, 1 Double Bed, Accessible - Photo 8
1/8

Standard Room, 1 Double Bed, Accessible

1 Double Bed312 sq feet Internet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Bathroom emergency pull cordEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerDeskPrivate bathroomSatellite channels

1 Double Standard Accessible

Non-refundable
Room Only
20% OFF$192.08

$153.66

Includes taxes & fees

1 Double Standard Accessible

Non-refundable
Breakfast Included
20% OFF$234.68

$187.74

Includes taxes & fees
Standard Room, 1 King Bed, Accessible - Photo 1

Standard Room, 1 King Bed, Accessible

1 King BedInternet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerDeskPrivate bathroomSatellite channels

1 King Standard Accessible

Non-refundable
Room Only
20% OFF$162.01

$129.61

Includes taxes & fees

1 King Standard Accessible

Non-refundable
Breakfast Included
20% OFF$199.73

$159.78

Includes taxes & fees
Standard Room, 1 Double Bed with Sofa bed - Photo 1
Standard Room, 1 Double Bed with Sofa bed - Photo 2
Standard Room, 1 Double Bed with Sofa bed - Photo 3
Standard Room, 1 Double Bed with Sofa bed - Photo 4
Standard Room, 1 Double Bed with Sofa bed - Photo 5
Standard Room, 1 Double Bed with Sofa bed - Photo 6
Standard Room, 1 Double Bed with Sofa bed - Photo 7
Standard Room, 1 Double Bed with Sofa bed - Photo 8
Standard Room, 1 Double Bed with Sofa bed - Photo 9
Standard Room, 1 Double Bed with Sofa bed - Photo 10
1/10

Standard Room, 1 Double Bed with Sofa bed

1 Double Bed and 1 Double Sofa Bed312 sq feet Internet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 4
1 Double bed (131-150 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerDeskPrivate bathroomSatellite channels

Standard Double Room with Sofa Bed

Non-refundable
Room Only
20% OFF$191.31

$153.05

Includes taxes & fees

Standard Double Room with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$231.34

$185.07

Includes taxes & fees
Premium Double or Twin Room - Photo 1
Premium Double or Twin Room - Photo 2
Premium Double or Twin Room - Photo 3
Premium Double or Twin Room - Photo 4
Premium Double or Twin Room - Photo 5
Premium Double or Twin Room - Photo 6
Premium Double or Twin Room - Photo 7
Premium Double or Twin Room - Photo 8
1/8

Premium Double or Twin Room

1 Twin Bed OR 2 Twin Beds312 sq feet Internet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Iron/ironing board, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerBathrobeDeskPrivate bathroom

Premium Double or Twin Room

Non-refundable
Room Only
20% OFF$218.05

$174.44

Includes taxes & fees
Premium Room, 1 Double Bed - Photo 1
Premium Room, 1 Double Bed - Photo 2
Premium Room, 1 Double Bed - Photo 3
Premium Room, 1 Double Bed - Photo 4
Premium Room, 1 Double Bed - Photo 5
Premium Room, 1 Double Bed - Photo 6
Premium Room, 1 Double Bed - Photo 7
Premium Room, 1 Double Bed - Photo 8
Premium Room, 1 Double Bed - Photo 9
Premium Room, 1 Double Bed - Photo 10
Premium Room, 1 Double Bed - Photo 11
Premium Room, 1 Double Bed - Photo 12
1/12

Premium Room, 1 Double Bed

1 Double Bed312 sq feet Internet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and deskComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneHair dryerBathrobeDesk

1 DOUBLE PREMIUM

Non-refundable
Room Only
20% OFF$183.78

$147.02

Includes taxes & fees

1 DOUBLE PREMIUM

Non-refundable
Breakfast Included
20% OFF$221.49

$177.19

Includes taxes & fees
Premium Room, 2 Twin Beds - Photo 1
Premium Room, 2 Twin Beds - Photo 2
Premium Room, 2 Twin Beds - Photo 3
Premium Room, 2 Twin Beds - Photo 4
Premium Room, 2 Twin Beds - Photo 5
Premium Room, 2 Twin Beds - Photo 6
Premium Room, 2 Twin Beds - Photo 7
1/7

Premium Room, 2 Twin Beds

2 Twin Beds312 sq feet Internet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and deskComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneHair dryerBathrobeDesk

2 SINGLE PREMIUM

Non-refundable
Room Only
20% OFF$183.78

$147.02

Includes taxes & fees

2 SINGLE PREMIUM

Non-refundable
Breakfast Included
20% OFF$221.49

$177.19

Includes taxes & fees
Standard Room, 1 Double Bed - Photo 1
Standard Room, 1 Double Bed - Photo 2
Standard Room, 1 Double Bed - Photo 3
Standard Room, 1 Double Bed - Photo 4
Standard Room, 1 Double Bed - Photo 5
Standard Room, 1 Double Bed - Photo 6
Standard Room, 1 Double Bed - Photo 7
Standard Room, 1 Double Bed - Photo 8
Standard Room, 1 Double Bed - Photo 9
Standard Room, 1 Double Bed - Photo 10
1/10

Standard Room, 1 Double Bed

1 Double Bed312 sq feet Internet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerDeskPrivate bathroomSatellite channels

1 DOUBLE STANDARD SOFA BED

Non-refundable
Room Only
20% OFF$162.01

$129.61

Includes taxes & fees

1 DOUBLE STANDARD SOFA BED

Non-refundable
Breakfast Included
20% OFF$199.73

$159.78

Includes taxes & fees
Standard Room, 2 Twin Beds - Photo 1
Standard Room, 2 Twin Beds - Photo 2
Standard Room, 2 Twin Beds - Photo 3
Standard Room, 2 Twin Beds - Photo 4
Standard Room, 2 Twin Beds - Photo 5
Standard Room, 2 Twin Beds - Photo 6
Standard Room, 2 Twin Beds - Photo 7
1/7

Standard Room, 2 Twin Beds

2 Twin Beds312 sq feet Internet - Free WiFi 50+ Mbps Entertainment - Flat-screen TV with satellite channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerDeskPrivate bathroomSatellite channels

2 Single Standard

Non-refundable
Room Only
20% OFF$147.49

$117.99

Includes taxes & fees

2 Single Standard

Non-refundable
Breakfast Included
20% OFF$185.21

$148.17

Includes taxes & fees

Guest Reviews

7.6
Very Good247 verified reviews
AI Summary

Guests highly rate the friendly and helpful staff and frequently praise the good food quality.

Categories

Cleanliness5.6
Service8.5
Location8.6
Room Quality6.5
Amenities7.5
Value for Money8.0
Food and Beverage9.1
Overall Experience7.0

Select topics to read reviews

C
ChristinegbGB
Verified booking
family_with_children
Standard Room
Stayed in Jun 20, 2026

"Location was ideal and disabled parking excellent"

3.0

Room service menu is fab, very quick service. The gentleman who bought our food up was lovely. Reception staff lovely

Only 1 socket by the bed, luckily I bought a extension so me n my daughter both could charge our phones at bedside. Room felt basic, no water on our hot beverage tray like it specifies. TV remote didnt work very well. The room didnt have any extra touches to make it stand out. I have limited mobility and asked for a room near lift. Our room wasnt. Walked down to breakfast and all I could smell was BURNT TOAST Orange juice was warm

Helpful?
O
OxfordgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Disappointing"

3.0

Easy to get to and comfortable

Ordered food at restaurant before closing, it did not arrive, when questioned it turned out message never got to the kitchen and they went home. Breakfast had lots missing food on the buffet, was supplied slowly and cups were not available. Only one of 3 coffee machines working. Staff were nice, food quality was good, service was disorganised and really poor.

Helpful?
H
HarrygbGB
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Good"

5.0

Breakfast

Cleaning

Helpful?
R
RogergbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Basic hotel but in need of a refresh"

5.0

Helpful staff on reception. Satisfactory staff around the rest of the hotel

Generally a tired and in need of modernisation hotel. Bedroom sheets and room smelt musky and not fresh . Corridors too and hotel needs a refresh and deep Clean

Helpful?
V
VisserzaZA
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"The place is untidy and need an uplitt urgent"

4.0
Helpful?
D
DonnagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0

Great staff , lovely food, and great location for our need.

It was all good

Helpful?
J
johngbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Handy location"

8.0

Handy location.

Nothing.

Helpful?
A
AdrianacaCA
Verified booking
family_with_children
Standard Room
Stayed in Jun 16, 2026

"Great stay"

9.0

Comfortable, great restaurant, good location.

Helpful?
S
StangbGB
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Poor value given cost"

5.0

Location

Bathroom had not been cleaned properly

Helpful?
W
WilkinsongbGB
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Uncomfortable"

6.0

Position

Staff

Helpful?