Holiday Inn Leeds Brighouse by IHG

The room was quiet and we liked the armchairs. Comfortable bed and pillows.

Reception staff and male supervisor were scruffily dressed and did not give a professional welcome. Poor attention to detail - a bowl of chips sat on a table in reception for 10 hours. Loose paving slabs on way from carpark to reception. Corridor carpets looked grubby. Brass push panels on doors caked in fingermarks. Phoned reception and housekeeping from our room 3 times with no reply. Old and tired decor.

Gym is dirty and tired when it is even open. Members report turning up to gym being closed often due to staffing. Lockers hanging off. Kettlebells held together with duct tape. Usually 1/3 treadmills in working order. Cant ever get hold of anyone to discuss this with. Used to feel like a really exclusive and good value gym to be a member at. Have been trying to call hotel reception and gym for the last half hour and no one answers either phone.

Usually hotel is clean and good value.

bathroom shower room untidy/poor repairs, carpet dirty, pillows lumpy. Despite being a premium room it felt tired. Corridors full of trays/dirty cups and food squished into carpet. Not the hotel's fault if people behave like pigs but need to manage such behaviour.

Good parking, comfy room, good staff

Minor things Flags loose on steps to car park Parking places tight Gym customers parking anywhere

Good location, nice room.

Noisy guests next door. Very loud from about 5.45am onwards. Door knocked a few times asking to keep noise down. This was ignored. Not hotels fault but not great after a long day of traveling and hoping to get a bit of a lie in

The room was clean and relatively comfortable. Breakfast was nice with a good variety.

On our arrival a wedding was being hosted and our first night was very noisy indeed. We couldn't sleep much unfortunately. But this is not a fault of the hotel per se. Just be aware that this place hosts events. If you want a quiet time check ahead of booking.