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8 / 10 Guest Rating

Crowne Plaza Kitchener-Waterloo by IHG

105 King Street East, Kitchener, ca

Crowne Plaza Kitchener-Waterloo by IHG - main view

About the Property

Luxurious Amenities

Experience comfort and convenience at its finest at Crowne Plaza Kitchener-Waterloo. Indulge in our indoor pool, fitness centre, and on-site restaurant. Each room is equipped with modern furnishings, free wireless internet, and essential appliances like a microwave and mini fridge.

Culinary Delights

Savor a delightful culinary experience at the aqua restaurant, offering a diverse menu to tantalize your taste buds. Enjoy the convenience of room service or unwind with a drink at the Centre Point Lounge.

Prime Location

Located just 860 meters from Kitchener Go Station, our hotel provides easy access to nearby attractions like Rockway Golf Course. With the Region of Waterloo International Airport a short 15 km away, your travels are made simple. Book your stay now and elevate your travel experience.

Facilities & Amenities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. When a breakfast rate is booked, the breakfast is only for 2 adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
1/5

Standard Room

This room has free Wi-Fi, air conditioning, coffee-tea-facilities, microwave and mini fridge. Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

26 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerRefrigeratorDesk

Standard

Non-refundable
Room Only
20% OFF$183.55

$146.84

Includes taxes & fees

Standard

Non-refundable
Breakfast Included
20% OFF$212.08

$169.66

Includes taxes & fees
Standard Queen Room with Two Queen Beds - Photo 1
Standard Queen Room with Two Queen Beds - Photo 2
Standard Queen Room with Two Queen Beds - Photo 3
Standard Queen Room with Two Queen Beds - Photo 4
Standard Queen Room with Two Queen Beds - Photo 5
Standard Queen Room with Two Queen Beds - Photo 6
Standard Queen Room with Two Queen Beds - Photo 7
1/7

Standard Queen Room with Two Queen Beds

This room has coffee-tea-facilities, microwave and mini fridge. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies for extra person charges).

26 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerRefrigeratorDesk

Standard Two Queen Room

Non-refundable
Room Only
20% OFF$182.41

$145.93

Includes taxes & fees

Standard Two Queen Room

Non-refundable
Breakfast Included
20% OFF$216.94

$173.55

Includes taxes & fees
Premium Queen Room with Two Queen Beds - Photo 1
Premium Queen Room with Two Queen Beds - Photo 2
Premium Queen Room with Two Queen Beds - Photo 3
Premium Queen Room with Two Queen Beds - Photo 4
Premium Queen Room with Two Queen Beds - Photo 5
1/5

Premium Queen Room with Two Queen Beds

Room features a seating area with sofa. It offers free Wi-Fi, air conditioning, coffee-tea-facilities, microwave, mini fridge and turndown service. Bathrobes stock the bathroom.

26 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

2 Queen Beds Premium

Non-refundable
Room Only
20% OFF$191.59

$153.27

Includes taxes & fees

2 Queen Beds Premium

Non-refundable
Breakfast Included
20% OFF$227.09

$181.67

Includes taxes & fees
King Room - Mobility Access Tub/Non-Smoking - Photo 1
King Room - Mobility Access Tub/Non-Smoking - Photo 2
King Room - Mobility Access Tub/Non-Smoking - Photo 3
King Room - Mobility Access Tub/Non-Smoking - Photo 4
King Room - Mobility Access Tub/Non-Smoking - Photo 5
King Room - Mobility Access Tub/Non-Smoking - Photo 6
King Room - Mobility Access Tub/Non-Smoking - Photo 7
1/7

King Room - Mobility Access Tub/Non-Smoking

Offering disability access, this room has free Wi-Fi, air conditioning, coffee-tea-facilities, microwave and mini fridge.

26 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
TVTelephoneAir conditioningHair dryerRefrigeratorDesk

1 King Bed Premium Comm Accessible Tub

Non-refundable
Room Only
20% OFF$212.85

$170.28

Includes taxes & fees

1 King Bed Premium Comm Accessible Tub

Non-refundable
Breakfast Included
20% OFF$232.89

$186.31

Includes taxes & fees
Junior King Suite - Photo 1
Junior King Suite - Photo 2
Junior King Suite - Photo 3
Junior King Suite - Photo 4
Junior King Suite - Photo 5
Junior King Suite - Photo 6
Junior King Suite - Photo 7
1/7

Junior King Suite

Suite offers a seating area with sofa. It includes bathrobes and turndown service. Coffee-tea-facilities, free Wi-Fi, air conditioning, microwave and mini fridge are standard.

26 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerRefrigeratorDesk

Junior King Suite

Non-refundable
Room Only
20% OFF$232.18

$185.74

Includes taxes & fees

King Suite Non-smoking

Non-refundable
Breakfast Included
20% OFF$259.33

$207.46

Includes taxes & fees
Premium King Room - Photo 1
Premium King Room - Photo 2
Premium King Room - Photo 3
Premium King Room - Photo 4
Premium King Room - Photo 5
Premium King Room - Photo 6
Premium King Room - Photo 7
1/7

Premium King Room

Room features a seating area with sofa. It offers free Wi-Fi, air conditioning, coffee-tea-facilities, microwave, mini fridge and turndown service. Bathrobes stock the bathroom.

26 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

1 King Bed Premium

Non-refundable
Room Only
20% OFF$212.85

$170.28

Includes taxes & fees

Premium King Room

Non-refundable
Breakfast Included
20% OFF$232.89

$186.31

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
Standard King Room - Photo 5
Standard King Room - Photo 6
Standard King Room - Photo 7
1/7

Standard King Room

This room has free Wi-Fi, air conditioning,coffee-tea-facilities, microwave and mini fridge.

26 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerRefrigeratorDesk

King Room

Non-refundable
Room Only
20% OFF$173.25

$138.6

Includes taxes & fees

King Room

Non-refundable
Breakfast Included
20% OFF$206.8

$165.44

Includes taxes & fees

Guest Reviews

8
Excellent1360 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good breakfast options.

Categories

Cleanliness7.4
Service8.9
Location8.4
Room Quality7.8
Amenities7.4
Value for Money7.8
Food and Beverage8.4
Overall Experience7.9

Select topics to read reviews

Y
YicaCA
Verified booking
family_with_children
Standard Room
Stayed in Apr 26, 2026

"Exceptional"

10.0
Helpful?
A
AdamcaCA
Verified booking
couple
Standard Room
Stayed in Apr 23, 2026

"Shit"

1.0

Location

Nothing advertised worked . Didn’t give any refund

Helpful?
E
E721OVjaya
Verified booking
Business
Standard Room
Stayed in Apr 20, 2026

"Great Stay at the Crowne Plaza"

10.0

"I had a fantastic stay at the Crowne Plaza Kitchener-Waterloo! The location is unbeatable—right in the heart of downtown and within walking distance of some great local restaurants and shops. The room was spotless, modern, and surprisingly quiet for being downtown. I have to give a special shout-out to the beds; they were incredibly comfortable and made for a great night's sleep. A major highlight was the breakfast at the Aqua Lounge—the omelette station is a must-try! We also spent some time at the bowling alley and pool, which were great perks that you don't usually find in a city hotel. Every staff member we encountered was professional, friendly, and went out of their way to make sure we had everything we needed. Whether you're here for business or with family, this is easily one of the best places to stay in the KW area. I'll definitely be back!"

Helpful?
V
VincecaCA
Verified booking
family_with_children
Standard Room
Stayed in Apr 19, 2026

"The Staff were very friendly and helpful A+++"

10.0

Clean, has a bowling alley and mini put, very nice pool

Helpful?
G
Verified GuestcaCA
Verified booking
couple
Standard Room
Stayed in Apr 18, 2026

"Good"

1.0
Helpful?
K
KristinacaCA
Verified booking
solo_traveller
Standard Room
Stayed in Apr 14, 2026

"Nice hotel."

9.0

Comfortable room, spacious as well. Location was close to the theater venue.

Location was far from the go station.

Helpful?
M
MariacaCA
Verified booking
family_with_children
Standard Room
Stayed in Apr 13, 2026

"Comfortable hotel with great food."

7.0

The hotel and pool. The breakfast was amazing.

The bowling and arcade was extra cost and alot out of service.

Helpful?
D
DominguescaCA
Verified booking
family_with_children
Standard Room
Stayed in Apr 10, 2026

"Great value"

8.0

Clean and friendly staff

Certain things outdated that could use upgrades but all in all great place with amazing staff. Everyone very friendly.

Helpful?
M
markoskar75NEW YORK CITY, NEW YORK
Verified booking
Solo travel
Standard Room
Stayed in Apr 5, 2026

"Disappointed"

2.0

Poor accessibility, ignoring/oblivious to booking request needs, sad gym, total lack of privacy at pool, crack addicts in front and side of hotel (where you go for parking - it dpesnt feel safe and in depressed area), almost useless vanity area in bathroom, 1980s shower head, heat/cooling unadjustable at certain times or just not functioning. Hallways littered with room service trays, etc for virtually my entire 24 hour stay. Not that I was going, but they were trying to sell a $50pp easter brunch buffet...lol. Ummm..... Do not recommend. Way better options within 10min or less of this hotel.

Helpful?
A
ArmaitycaCA
Verified booking
family_with_children
Standard Room
Stayed in Apr 3, 2026

"Good"

6.0

Staff was nice did let us check in 1 hour early

Ants in the washroom. Noticed next day while getting ready in the morning. I would have liked to use gym and pool at 5 am before checking out. We had to leave at 7:30 am. In the evening there were a lot of kids in the pool

Helpful?
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