EVEN Hotel Manchester Airport, an IHG Hotel

Great location, close to highway, restaurants, stores, and the mall. Plenty of parking. 2 EV chargers available at front, first 2 hours free, EV Connect. Front desk staffs were friendly and helpful. Only downsides are: * Water pressure in the shower is VERY weak * Pool area could be better maintained

Hotel was very clean, front desk staff very helpful, busy area around hotel would definitely stay again

Convenient and clean

Listened to loud engines reving in what sounded like the parking lot (there were people in cars hanging out when we arrived) and also sounded like they were racing up and down street. This went on from when we checked in around 8 p.m. to 10:30 p.m. Only reason we did not complain is my daughter was able to sleep with the tv on and the air conditioner and I was up until 11 reading. Other than that, accommodations were excellent. If my husband was with us, he would have demanded our money back and we would have gone elsewhere.

All staff that we encountered were friendly. Facilities were clean. The room was fairly clean, it could have used a thorough deep clean. The beds were comfortable. The breakfast area was nice, however, considering you have to pay extra for breakfast, breakfast was not very good. The "hot" food was bland, mushy, and not warm. Very limited choices too. Not worth the extra money.

Nice room good size nice bathroom

Staff Was Very Nice , It Was Clean Also

The property is overall wonderful. Room was clean, staff friendly, location was convenient. Two things to mention- it is not a poolside bar. There is a bar and it might be located near the pool, but it is not a poolside bar. The other is that the bathroom for the pool was closed. Making things inconvenient.

★☆☆☆☆ Completely Unacceptable — Dirty Room, Lies, and No Support Our stay at Even Hotel was disgraceful. We were assigned a handicap room we didn’t request, and the front desk refused to change it, blaming the booking site. When Hotwire called them directly, they still refused. So they lied. My son’s room smelled like urine and animals. Even our 3-year-old granddaughter was gagging and said, “This room smells bad.” While calling for help, I sat at the desk and saw a bunch of ants crawling across the desk and chair. Completely disgusting—and we have video proof. We reported this, and the manager brushed us off with, “We’ll check it.” No apology. No concern. We called Even Hotel customer service and waited over 90 minutes, only to be disconnected. When we requested a callback, no one ever called us back. Finally, Hotwire had to step in again, and only then did the hotel refund us and return our deposit. But that refund doesn’t make up for the stress, aggravation, and hours lost. We had a small child with us and nowhere to go. We spent hours trying to find another hotel. Our granddaughter didn’t sleep until 10 p.m., visibly upset and exhausted. We should be compensated further for what this did to our family. This was not just an inconvenience—it was an emotional and physical disruption. Avoid Even Hotel at all costs.