Ramada by Wyndham Niagara Falls/Fallsview

The shower didn’t work. The TV didn’t work. The bathrooms were dark. The bed was lumpy. The walls had been painted but paint was all over the carpets and the carpets were old and worn.

Staff members are attentive. Location is ok and the room space is ok.

I was traveling with minor a no microwave, no mini fridge, no water fountain to refill water. The light in the bathroom was not good and the sink was clogged. The bath tub was broken. The TV was not working properly and location of tv need to be elevated to see the TV from beds.

Proximity to the falls Ihop on location Gym, albeit small and not a lot of equipment but good enough for a couple days

That parking is a separate charge not included in the booking price Reception refused to exchange any currency for me Key cards randomly stopped working. When reception was told about that they basically told me it was my fault and that it got demagnetized. Yeah, both cards carried by separate people demagnetized simultaneously. No, what probably happened is they scheduled my room's access cards incorrectly and they were disabled a day early. Despite putting the Do Not Disturb sign on the outside doorknob, we came back to housekeeping in our room. I was not pleased with this at all. Walking through the building it's obvious that many repairs were done poorly by people that had no idea what they're doing. I am a contractor- all of this jumps out at me and it does not give a good appearance. Oh, and there was a blood stain or something on the side of the mattress on the nightstand side. Room 315. Made me not want to even lay in that bed again

The balcony. Although chairs out there would be helpful.

You have to pay to park your car? Was i supposed to stay here but keep mg car somewhere else? Its $25 plus tax. And then theres a $4.99 facility fee after youve already paid for your room.... what facilities should be extra ? Especially if you advertise that booking a room includes use of gym and pool (the facilities) . You get a $15 gift card for ihop, but those prices are majorly inflated! The ihop 2miles away chatges $18.99 for eggs Benedict and heres its $24.99 ? So you dont get any discount at all. Paying to park at the hotel you just paid to stay at is ridiculous. Thanks.