Doubletree by Hilton Harrisonburg

Emplacement

Pas d’eau chaude à notre arrivée (signalé par d’autres clients) Propreté moyenne Chambre bruyante à côté du système de ventilation de la piscine

Location, and the food during the dinner hours.

It said heated pool... It definitely was not! It was clean but if you looked harder you could see it wasn't deep cleaned in a long time. Breakfast is NOT complimentary and $15 for the same type of breakfast you'd get a different hotel for free is ridiculous.

We chose this hotel because it had a restaurant/bar on site. This was important to us. When we made the reservations, the associate was asked twice about the restaurant availability. He assured us that the restaurant was open and would be open when we arrived. Upon checking in the clerk (Erin) told us the restaurant was closed and had been closed for a while. We told Erin why we picked the hotel and she suggested we could go somewhere else. That wasn't an option and we checked in. Taking a shower determined that the body wash container was empty. Later the TV would not download the programming guide. Was told nothing could be done because no one else complained. Lastly, no toilet paper replacement roll. Last time we will stay at this place or any Double Tree. Well below the standards of a Hilton.

I’ve been here more than a handful of times over the past year. I’ve overlooked a roach in the bathroom, doors that don’t close without being body-slammed, mold, and a truly terrible restaurant. Nothing ever gets better. I love DoubleTree and stay in them constantly for work throughout the East, but I will not be back to this one for quite some time, despite how convenient it is for my travels. Even the cookies are burnt. There is dust everywhere and I can see outside next to the AC unit. It’s a shame - just off the highway and surrounded by all your shopping needs.

Love that it has a pool… a heated pool.

Pool could have been warmer though. As we stayed during the end of December.

It was close to our destination

They tried to over charge me, then changed it. Room was dirty and our window was right in front of the pool. Not what I expected from Hilton.

I stayed here in October 2025. It is nothing like the photos. Everything is highly worn, the carpets are dirty, the paint and walls are beat-up. The shower was disgustingly filthy. (see attached photo) Lamps were broken. The elevator did not seem reliable or safe, and its inspection certificate had expired 3 months prior, making it unlawful to operate. (see attached photo) My room heat was not working, it was below 60degF in the room and the fan could not be turned off so it was only blowing cold air. I reported it to the front desk who said maintenance would be up right away and that there was nothing else they could do, but it was more than 24 hours before maintenance showed up and determined that it was unfixable. Hilton needs to revoke the franchise of this hotel.