Newton Country Hotel Burton Upon Trent

Noisy hotel with super thin walls. Doors banging ever 2 mins. Got very little sleep.

Brilliant - will come again next year.

Faded grandeur, very comfortable beds, lovely gardens, and friendly and helpful staff!

An interesting building with spacious rooms, but grounds and garden are sadly only a pale shadow of their former state.

The hotel was TIRED, needs a revamp quickly to keep 4 stars, plumbing is old, unreliable, noisy. The décor is old, the dining room is old, its carpet almost threadbare. A huge disappointment, having stayed in a number of 4 stars, this was not up to scratch. HOWEVER this is NOT a moan about staff they were friendly and great, doing agood job in difficult conditions.

From the moment we entered the drive it was obvious the hotel was run down. The reception was worn and old. The room was dark and dingy. The view was of unkempt shrubs surrounded by rubbish empty coke cans and even a fork. The bathroom was from the 1980's. The central heating pipes clicked and banged during the night. We went to the bar, chairs were stained, the floor covered crumbs and remains of food. After 10 minutes we had to ask at reception to get any service. A further 5 minutes before the receptionist came to take our order. Coffee arrived and she then had to go to the kitchen for milk. The comment on checkout was 'we are refurbishing'.

Based the room I stayed in, it’s In need of a refurb.Food was very good but room was cold, took hours to warm through with a retro wall heater. Bathroom was ice cold

Nice old building, good size rooms & bed. Bar meals pricey & building exterior poorly maintained & interior in need of new carpets & paint. An issue I found in another hotel run by Mercure (The Lion Hotel, Shrewsbury).

Beautiful building, decorating a bit tired in some places but clean. Definitely worth the room ratatouille though

A nice hotel apart from the dated bathroom.