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7.6 / 10 Guest Rating

Mercure Tunbridge Wells Hotel

8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL, Royal Tunbridge Wells, GB

Mercure Tunbridge Wells Hotel - main view

About the Property

Enjoy the Views from the Garden
Relax in the serene garden area and take in the beautiful surroundings at Mercure Tunbridge Wells Hotel.

Delight Your Taste Buds
Indulge in international cuisine at The Mallows restaurant or opt for 24-hour room service. End your day with a refreshing drink at the bar/lounge.

Convenient Amenities
Benefit from complimentary wireless internet, a hair salon, and a picnic area. In addition, make use of the 24-hour business center, banquet hall, and express check-out services.
Ready to experience all this and more? Book your stay at Mercure Tunbridge Wells Hotel today.

Facilities & Amenities

Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Room, 1 Double Bed - Photo 1
Classic Room, 1 Double Bed - Photo 2
Classic Room, 1 Double Bed - Photo 3
Classic Room, 1 Double Bed - Photo 4
Classic Room, 1 Double Bed - Photo 5
Classic Room, 1 Double Bed - Photo 6
Classic Room, 1 Double Bed - Photo 7
Classic Room, 1 Double Bed - Photo 8
1/8

Classic Room, 1 Double Bed

1 Double Bed226-sq-foot room with city and resort views Internet - Free WiFi Entertainment - LED television with digital channelsFood & Drink - Electric kettle and 24-hour room service Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Desk, phone, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

21 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
TVTelephoneHair dryerDeskPrivate bathroomHeating

Classic Double

Non-refundable
Room Only
20% OFF$164.26

$131.41

Includes taxes & fees

Classic Double

Free cancellation
Before Jul 1 (2 days)
Room Only
20% OFF$188.36

$150.69

Includes taxes & fees

Classic Double

Non-refundable
Breakfast Included
20% OFF$200.44

$160.35

Includes taxes & fees

Classic Double

Free cancellation
Before Jul 1 (2 days)
Breakfast Included
20% OFF$231.55

$185.24

Includes taxes & fees

Classic room with 1 double bed

Non-refundable
Half Board
20% OFF$287.76

$230.21

Includes taxes & fees
Classic Room, 2 Twin Beds - Photo 1
Classic Room, 2 Twin Beds - Photo 2
Classic Room, 2 Twin Beds - Photo 3
Classic Room, 2 Twin Beds - Photo 4
Classic Room, 2 Twin Beds - Photo 5
Classic Room, 2 Twin Beds - Photo 6
Classic Room, 2 Twin Beds - Photo 7
1/7

Classic Room, 2 Twin Beds

2 Twin Beds226-sq-foot room with city and resort views Internet - Free WiFi Entertainment - LED television with digital channelsFood & Drink - Electric kettle and 24-hour room service Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Desk, phone, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

21 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
TVTelephoneHair dryerDeskPrivate bathroomHeating

Classic Twin Room

Non-refundable
Room Only
20% OFF$164.26

$131.41

Includes taxes & fees

Classic Twin Room

Free cancellation
Before Jul 1 (2 days)
Room Only
20% OFF$188.36

$150.69

Includes taxes & fees

Classic Twin Room

Non-refundable
Breakfast Included
20% OFF$200.44

$160.35

Includes taxes & fees

Classic Twin Room

Free cancellation
Before Jul 1 (2 days)
Breakfast Included
20% OFF$231.55

$185.24

Includes taxes & fees

Classic room with 2 single beds

Non-refundable
Half Board
20% OFF$287.76

$230.21

Includes taxes & fees
Superior Room, 1 Double Bed - Photo 1
Superior Room, 1 Double Bed - Photo 2
Superior Room, 1 Double Bed - Photo 3
Superior Room, 1 Double Bed - Photo 4
Superior Room, 1 Double Bed - Photo 5
Superior Room, 1 Double Bed - Photo 6
Superior Room, 1 Double Bed - Photo 7
Superior Room, 1 Double Bed - Photo 8
Superior Room, 1 Double Bed - Photo 9
1/9

Superior Room, 1 Double Bed

1 Double Bed258-sq-foot room with city and resort views Internet - Free WiFi Entertainment - LED television with digital channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Desk, phone, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

24 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

Superior Room, 1 Double Bed

Non-refundable
Room Only
20% OFF$294.06

$235.25

Includes taxes & fees

Superior Double Room

Non-refundable
Breakfast Included
20% OFF$334.6

$267.68

Includes taxes & fees

Superior room with 1 double bed

Non-refundable
Half Board
20% OFF$432.45

$345.96

Includes taxes & fees
Privilege, Room, 1 Double Bed - Photo 1
Privilege, Room, 1 Double Bed - Photo 2
Privilege, Room, 1 Double Bed - Photo 3
Privilege, Room, 1 Double Bed - Photo 4
Privilege, Room, 1 Double Bed - Photo 5
Privilege, Room, 1 Double Bed - Photo 6
Privilege, Room, 1 Double Bed - Photo 7
1/7

Privilege, Room, 1 Double Bed

1 Double Bed258-sq-foot room with city and resort views Internet - Free WiFi Entertainment - LED television with digital channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Desk, phone, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

24 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

Privilege Double Room

Non-refundable
Room Only
20% OFF$244.31

$195.45

Includes taxes & fees

Privilege Double Room

Non-refundable
Breakfast Included
20% OFF$286.75

$229.4

Includes taxes & fees
Family Room, Multiple Beds (Classic) - Photo 1
Family Room, Multiple Beds (Classic) - Photo 2
Family Room, Multiple Beds (Classic) - Photo 3
Family Room, Multiple Beds (Classic) - Photo 4
Family Room, Multiple Beds (Classic) - Photo 5
Family Room, Multiple Beds (Classic) - Photo 6
Family Room, Multiple Beds (Classic) - Photo 7
Family Room, Multiple Beds (Classic) - Photo 8
1/8

Family Room, Multiple Beds (Classic)

1 Double Bed and 1 Twin Bed280-sq-foot room with city and resort views Internet - Free WiFi Entertainment - LED television with digital channelsFood & Drink - Electric kettle and 24-hour room service Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Desk, phone, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 3
1 Double bed (131-150 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
TVTelephoneHair dryerDeskPrivate bathroomHeating

Classic family room for 2 adults and 1 child

Non-refundable
Room Only
20% OFF$193.46

$154.77

Includes taxes & fees

FAMILY ROOM Classic family room for 2 adults and 1 child

Free cancellation
Before Jul 1 (2 days)
Room Only
20% OFF$205.63

$164.5

Includes taxes & fees

Classic family room for 2 adults and 1 child

Non-refundable
Breakfast Included
20% OFF$232.48

$185.98

Includes taxes & fees

FAMILY ROOM Classic family room for 2 adults and 1 child

Free cancellation
Before Jul 1 (2 days)
Breakfast Included
20% OFF$248.83

$199.06

Includes taxes & fees

Classic family room for 2 adults and 1 child

Non-refundable
Half Board
20% OFF$304.01

$243.21

Includes taxes & fees

Guest Reviews

7.6
Very Good148 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the comfortable beds.

Categories

Cleanliness5.6
Service8.5
Location8.6
Room Quality6.5
Amenities7.5
Value for Money8.5
Food and Beverage8.1
Overall Experience7.5

Select topics to read reviews

C
Carole
Verified booking
partner
Standard Room
Stayed in Jun 22, 2025

"Good"

6.0

Property is tired, there is no air conditioning so makes it very hot as windows hardly open. Could do with a tidy up, stained tiles and wallpaper is starting to peel off. Check in was not wonderful. I was told I had not paid when I had, and then was just passed the keys. Not that welcoming.

Helpful?
E
Eileen
Verified booking
friends
Standard Room
Stayed in Jun 22, 2025

"Good"

6.0

Disappointed that there was no air con in the hotel and especially in our bedroom. Although a fan was provided it did absolutely nothing to lower the temperature in the room . I appreciate it was a very hot weekend _ but felt more could have been done before we arrived . Maybe the fan on beforehand or the door left open ? To be honest we did not get any sleep that night ....very disappointing ....making us very tired next day . On the plus side the staff were very helpful and polite . Especially the dinning room manager .. Hopefully if we stay again this might be addressed. Yours ...Eileen Dixon

Helpful?
R
Robin
Verified booking
partner
Standard Room
Stayed in Jun 20, 2025

"Good"

6.0

If you just want to get in sleep and get out then no issues. Unfortunately our stay had lots of little niggles that just turned this to a very average stay. Breakfast was the highlight and no issues there. Very dusty air vents, radiator and TV. Other issues included the TV remote control batteries were dead, no shower gel (because the linen cupboard key had got lost?!), no beer on tap, small holes in the bed linen (but clean) along with other small but annoying things.

Helpful?
D
David
Verified booking
Standard Room
Stayed in Jun 16, 2025

"Exceptional"

10.0

Great hotel on a great location with great staff.

Helpful?
S
SHARON
Verified booking
Standard Room
Stayed in Jun 16, 2025

"Excellent"

8.0

This was an emergency and needed to be near hospital

Helpful?
T
Tim
Verified booking
partner
Standard Room
Stayed in Jun 15, 2025

"Exceptional"

10.0

Friendly staff, good size rooms and parking

Helpful?
A
Andrew
Verified booking
Standard Room
Stayed in Jun 15, 2025

"Good"

4.0

The room was very hot and the fan in the room wasn’t working properly. So it was very uncomfortable.

Helpful?
M
Michelle
Verified booking
family
Standard Room
Stayed in Jun 10, 2025

"Excellent"

8.0

The staff were friendly , welcoming and helpful , reception and in the restaurant . We had a family room , and a little chocolate on the bed on arrival , there was plenty of hot and cold choices for breakfast .

Helpful?
W
wayne
Verified booking
Standard Room
Stayed in Jun 10, 2025

"Exceptional"

10.0

Good

Helpful?
L
Laura
Verified booking
Standard Room
Stayed in Jun 5, 2025

"Good"

6.0

Cold breakfast and some areas tired and missed for cleaning

Helpful?
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