Palacio del Inka, a Luxury Collection Hotel, Cusco

The hotel benefits from its location and outstanding history. Its decor is beautiful and staff friendly enough. Beds were very comfortable. Food was well presented and good choices.

Extra charges for everything. Advertised as including breakfast yet had to pay a large extra fee even for day I didn’t eat breakfast. Hotel advertised a pool but this is a separate spa again charging a fortune so not a true benefit to hotel guests. Room was a lot smaller than others we’ve stayed in Peru and in Cusco. Typical Marriott hotel busy in communal areas and impersonal feel. Rooms are not laid out well, no chargers near bed, only one bedside cabinet for two people which was already crowded with hotel items. Not a fan of shower over bath either. Room was very dark without lighting and a little stuffy.

This hotel not only is it beautiful with its attention to detail for their interior design but their customer service is top notch! The entire staff from the door man, concierge, and restaurant were absolutely amazing. I came for my engagement and birthday and they even sent a sweet gift! Thank you for making our stay memorable! Highly recommend d

Great location for walking to the main square in Cusco. A special treat was the hotel courtyard had alpacas walking around that we could take pictures of and pet. The vendors who were selling had nice alpaca made things. The breakfast was very good with lots to choose from.

We stayed in this hotel thanks to a booking from SA Travel. We had the privilege of staying three different nights over two stays. From the time the staff met us at the front door, to the time we left, every whim was catered to. Every staff person was smiling, helpful, and kind. The tour of the hotel with Emerson was amazing. The class on Pisco sour in the was super fun! The variety and quality of the food at the breakfast was superior. Paola and the Front desk staff were eager to help with anything they possibly could to make us comfortable. The manager on duty when we left was Diego, but the entire staff was amazing! If you have a chance to go to Cusco, which I would highly recommend, the Palacio Del Inka, for me, would be a non-negotiable stay. This amazing place helped to make our vacation one of the best of our life.

Historic hotel with fantastic service and a delicious breakfast (both buffet and prepared options are available). The extra special moments include the hotel tour, pisco class at the bar, Incan music, baby alpacas, hot tea in the lobby, and helpful staff.

Comfortable room. Great food and competent and helpful staff.

Staying at Palacio del Inka has been, far and away, the best hospitality experience I have ever had. While every single staff member is attentive and goes out of their way to accommodate you, my favorite part has been the restaurant - both the service and the food were top notch. Particularly, Eva remembered us since our first day, and has made sure we were taken care of with great expedience and care. The atmosphere of the restaurant, particularly with the harpist during the most delicious breakfast spread I’ve ever had, sets you up for an amazing stay. The hotel is perfectly situated close to the main square and a short walk from the San Blas neighborhood. It is beautifully decorated with a rich history, and is a clean, relaxing oasis away from the hustle and bustle of Cusco. I will only stay at Palacio del Inka if and when I return to Cusco.