Addison Suites

Breakfast was horrible. IT IS NOT LIKE THE PICTURES SHOWN OF THE HOTEL.Food was very limited. Fruit was small bad apples. Bread was stale. Could not eat any of it. Orange juice was very small pre packed kid sized servings. Tried to use phones in room to call house keeping for fresh towels. Phones did not work. Had to walk up to front desk and ask for towels. When I said the phones did not work in the room, I was told they are not connected in any of the rooms.Rooms were dirty and paint peeling everywhere. THIS HOTEL IS VERY RUN DOWN. DO NOT STAY HERE!

Great job

The owner is there the entire time. If you are female he's been known to randomly knock on your door. Filled with drugs and working girls. Beware. Police fill this parking lot nightly. Not a good area.

Wifi barely worked. Stingy with towels.

We stayed at Addison Suites July of 2024 as well. We were in Dallas for business. Last summer, beautiful breakfast, laundry facilities, and reliable internet. This summer was horrible. The internet was spotty, tv was out for a week, and the laundry facility was in disrepair and broke down in the first week of the stay. Breakfast was lacking. Scrambled eggs most days, waffles, oatmeal. The drinks were limited to water, milk, tea, of coffee. There was juice maybe one to two days a week with usually one choice and none of it was on ice or cold. If someone was at the desk and that was not all of the time, I was always told it would be fixed the next day or I did not even know that the laundry was not working. This was no longer a Hilton property and the people that purchased it were remodeling three of the buildings. There was really no point to having key cards to enter the building as most doors never fully closed. Rooms were cleaned maybe every four to five days. We certainly were not heard when we asked about an issue. This was for business and I would not recommend this to anyone or to the program that I was doing. They talk about their amenities but in truth most were in disrepair or nonexistent. Also, the blinds in the food area were nothing short of disgusting. They had not been cleaned ever. I would have given negative stars if I could. I do not recommend this for anyone.

Awesome

The property itself was quite satisfactory. However, I encountered some issues with the receptionist, PK. Upon my arrival, I observed him yelling at a staff member, which I found unprofessional. Additionally, when I extended my stay by two extra days, PK repeatedly pointed at me and emphasized the no-smoking policy in the rooms. I clarified that I do not smoke and was informed of this policy during check-in. When I inquired about why he seemed to assume otherwise, he smiled as if it were a joke, which I found inappropriate. Due to his rudeness during our interactions, I requested to speak with the manager. It's important to address such behavior to maintain the reputation of an otherwise good establishment.