Homewood Suites by Hilton Hartford-Farmington

BEWARE and read the many negative google reviews on this place prior to booking. I wish I had. This hotel is absolutely disgusting from start to finish. We stopped here with my 3 year old after a 9 hour drive to stay the night. The pool area was strewn with dirty towels and I question the cleanliness of the pool as the water was extremely cloudy. Our room had not been cleaned in some time as there were red stains on the sheets, spider webs and bugs in all corners, visible food residue on cabinets, counters and eating areas in kitchen. To top off this lovely experience you could hear literally everything from the room next door. When we laid our 3 year old down for bed, we listened to a couple swearing/screaming and in a physical altercation. At this point we decided to have all 3 of us sleep on the pull out couch in the common area which felt like sleeping on a pile of rocks and was also filthy. We are both disappointed and disgusted at the lack of standards of such a big name.

This was a hidden gem for me because I ALL the years of driving around that area, I never noticed the hotel but I am glad I did. The front staff were so nice. The breakfast was delicious and I loved the variety. One suggestion, have a waffle machine. Lol. The room was very comfortable and clean. I will be reserving rooms in the future.

Would definitely stay here again.

Stayed at Homewood Suites for an overnight to attend a graduation in West Hartford. Was in a great location, the room was spacious and clean. I was really comfortable in my room even though I only needed the night. Two detractors though were the wifi didn't work, and the drain in the tub wouldn't stop running. I'm sure both of these could have been resolved if I reached out, but only staying the one night I made do. The staff were friendly and the breakfast was a plus.

great location

You get what you pay for here. The pros are the rooms are spacious ,comfortable, and the breakfast is good. The cons are the rooms themselves need a major deep clean. There was a lot of random stains/ dirt and it was impossible to track anybody down at night for extra towels. Definitely a good place to stay for a night but not an extended period of time.

Amazing hotel

Some staff were great - the day girls The man at night was horrible. Told him about a toilet issue on second to last day. no one came to repair it. Finally overflowed on last morning Coffee maker wasn’t working told me there was nothing he could do. Very disappointing