Homewood Suites by Hilton Durham-Chapel Hill / I-40

Great

I loved the Chia breakfast

The staff was amazing and helpful. I love the feature to text the front desk for assistance. The rooms and common areas were clean. My room was quiet and comfortable. The fitness center was thoughtfully designed. The breakfast was well-balanced rather than either yogurt and a bagel or a sugary waffle every morning like most places. Throughout, the arm chairs all needed a professional cleaning as the arm rests were very noticeably soiled.

Upgrades to property and staff professionalism is much needed.

Very nice

So I’ve read the most recent reviews and there is a lot of truth to them… The hotel is pretty “tired” and needs to start renovating/updating the rooms and hallways. The lobby is very nice. And the basics of rooms are ok-just needs fresh paint, carpet, couch/chairs… What prompted me to write was the person working the breakfast. Her name was Tanya. She was a bright ray of sunshine! She was very positive/upbeat! She hustled the entire time I sat there-refilling food, cleaning tables, etc. When someone would ask her for something not readily available, she would try to accommodate the guest-and she did it with a smile! Don’t lose her!!! All-in-all, the hotel is fine for a night and the price… and Tanya is the gem!

Hotel old rundown breakfast was bad.

Convenient location got a quick trip

Unfortunately our stay was not the best experience. I booked thru Travelocity two rooms both with 2 double beds for a total of 6 guests. By the time we checked in, those rooms were gone and we were limited to two rooms with 1 king bed and a sofa sleeper, of which is no where near the same comfort level as a bed. Extremely disappointed. The hotel could not contact me prior to arrival due to Travelocity not sharing person reservation infirmation that they have from booking the reservation. Since it was already really late at night and due to booking thru a 3rd party provider we were stuck. In addition, one bathroom door would not shut completely.

The suites were very spacious with a full kitchen. The breakfast was very nice. I very much enjoyed the outdoor pool, but the water needed to be skimmed or have a net available for people to skim out bugs themselves. The hotel was clean, but minor updates of peeling wallpaper at the baseboards would be ideal. This hotel was priced very affordable for what you got.