Homewood Suites by Hilton Durham-Chapel Hill / I-40

Staff very nice, great location and suite very roomy

We didn’t like that the toilets were to low

Not enough kitchen utensils; cleaning staff doesn't come back if one is still sleeping when they come.

As my wife and I are seniors, 86, the very low toilet in our suite, 324, was extremley hard to get up and down on. Aside from the toilet, everyrhing was five stars. Thank you

The staff was very nice the bed was very comfortable.

2nd stay here for business and both times cold showers in the evening and the morning. 2nd time worker at the breakfast area was rude and talked down to people. Front desk lady was less than helpful and not so friendly either. When I asked her about the consistent problem of not having hot water for showers. Her reply was “I’m not the GM, come back or call Brittany”. Night shift lady was awesome. She was more than helpful during check in. This place is clean and has potential, but the rude and hateful lady at the breakfast area is enough to forgo staying here. Do stay here for that reason and if you want a warm shower because it won’t happen!!!

Pool is closed staff has no idea when it will open, fitness room is HOT and all the video monitors are broken "out of order". Reservation was lost. Credit card chip reader at front desk does not work and employees must manual entry the C.C. Breakfast is just okay with very few healthy choices. Just not a great experience

I requested a King Size bed for my stay and was not given the choice I made. After complaining and reaching out to the manager. I did not receive a response from management. Additionally. the bathroom toilet ran all night long for both nights. It appears the plumbing was faulty and not well maintained. I will not consider Homewood Suites unless i can be convinced otherwise.

Good place to stay!

Nice place, would choose again