Homewood Suites by Hilton Durham-Chapel Hill / I-40

I’m This was hands down one of the worst hotel experiences I’ve ever had. The room was filthy—not just worn or outdated, but downright unsanitary. There were roaches in the room. That alone should’ve been enough to pack up and leave immediately. The carpets in the hallway and in the room were stained and nasty. The floors clearly hadn’t been swept or vacuumed—not just in my room, but throughout the hotel. When we first got in the elevator, there was visible dirt and debris on the floor. We left for almost nine hours, came back, and the same dirt was still there. No one had touched it. That tells you everything you need to know about the cleanliness standards here. The curtains were filthy, covered in dust and stains. Nothing in the room felt clean or safe to touch. I didn’t want to sit down, let alone sleep there. When I brought this to the hotel’s attention, I was told there were no other rooms available. Honestly, it wouldn’t have mattered—I wouldn’t have stayed another night in this place regardless. Do not stay here. It’s not just uncomfortable—it’s a health hazard.

Customer service was excellent. There was a smell of mildew in the room. Would have liked better options with the breakfast

The room and property were lovely but we were underwhelmed by the breakfast quality.

Me and my family enjoyed our stay at Homewood suites. The staff was amazing,!!!

Great hotel and very family friendly

Great aneminities

Room smelled strongly of cigarette smoke

Great place to stay. Will definitely stay again.

Wonderful stay in a comfortable hotel and the front desk staff were all amazing.

Liked that the bedroom separate from sitting area. Best breakfast ever!