Homewood Suites by Hilton Baton Rouge

Kind staff, very spacious rooms and breakfast was good as hell.

Small tub

Great room and friendly staff

The location is decent, and the staff were generally courteous, but the hotel itself feels like it hasn't been updated in decades.The carpets are worn and dirty, the furniture was old and worn out. The air conditioning unit rattled all night. We did not have proper pillows for the bed. Our room was not cleaned during our 3 night stay. The first night we had to be moved to a new room because the toilet would not flush. It was not worth the price and is likely only getting repeat stays due to the location.

Great staff, breakfast. Wednesday happy hour was a plus! Spacious room

Long hallways, some housekeeping issues

WOW!!! This will be one of my longer reviews. First night, lying in bed my husband felt something on his arm and it was a roach. We killed it and went through the bedding and around the bed and didn't see anything else. 30min later I killed one of the beetles that looks like a brown lady bug. An hour after that he killed another roach on the wall. The next morning I killed a wasp that was on my shoe. As I sat at the small kitchen table I noticed a large dead water bug on the floor. There is a door between the bedroom and living area. On the 2nd morning my daughter came by and I closed the bedroom door with my husband still in there getting ready. I went to get my phone and couldn't open the door. I thought it was just stuck on the living room side but when my husband got ready to come out he couldn't. My daughter saw that the door had scratches like someone had already tried to pry the door open. She used a butter knife but couldn't get it open. She slid it to my husband under the door so my husband could try but he couldn't get it either. I called the front desk and they said someone would come up. 5min later I called again. I heard keys so I went to open the door but a lady walked in asking if we could get out. I told her my husband was locked in the bedroom. She tried using a butter knife as well to no avail. She left and said she would have maintenance to come up. Another lady came with a butcher knife and used the spatula from our room and was finally able to get it open. I went downstairs and wrote a report and Ian said he would give it to his manager. The next day no one had contacted us so I checked with the front desk. The next desk clerk said he would make sure the manager got my report. The 2nd day passed and still no one contacted us. The 3rd desk clerk said he would pass my report. Day of check out a 4th desk clerk said she again could do nothing but pass my incident report. She was very apologetic but at this point we are past her apology. We have checked out with no compensation and no contact from Management. With all that being said the hotel is centrally located to where we needed to go with plenty of places to eat and the mall isn't far. The breakfast was fine. The shining light was Creola (?). She is the one who was able to get my husband oit of the bathroom. She didn't work in maintenance but the kitchen and evidently anything else that needed to be done. Finally to conclude, my husband being locked in the bedroom could have been much more than an inconvenience. If there was a fire or health emergency this could have ended very differently. The fact that someone may have known because there were scratches on the door this was just plain unacceptable. There needs to be an inspection of this hotel so that no one is put in harms way. I didn't get a picture of the door 😞

Please do not stay in this property. It is dirty, has mold issues, and is falling apart.