Homewood Suites by Hilton Baton Rouge

Check in area is decent, clean. from there on the hotel needs improvements. Our room is dirty, carpet has burns in it, furniture is missing pieces, bathroom not clean.. and they charge $5 to park, which is not on the website. will not be staying here again.

Location and Amenities.

The location

"Free parking" wasnt free when they billed us after checkout, and not told about it either. One tub was leaking a bit and drain was shut so it was half full of water, the closets for both rooms were broken, and the battery compartment on the tv remote for the living room tv was broken. Glad i went to the desk 30 minutes after check in to let them know or im sure that would have been billed to me also.

Excellent

Rooms were a bit dirty and run down, upholstery needs cleaned badly and kitchen still had food on dishes. No trash bags in rooms and maid service never came to room for the 3 days we were there. Breakfast was okay and different every morning. The dinning area needs updated and cleaned better. Pool needs to be cleaned better. The front desk clerk was amazing though.got us the extra towels needed, ice and anything else.

Wonderful

No complaints

the area

no stove and I saw a roach

Location was good, didn’t try the breakfast, cleanliness, staff was extra nice

The a/c was disconnected from the wall. The bedding had stains as if it wasn’t changed. It took hours for the room to cool down. The border around the floor was coming apart. Not enough towels in the room.

We have stayed at many Hilton Brand hotels and this one was surprisingly a disappointment. It was just “OK.” The front desk area and breakfast area looked good, but when we got to our room, we noticed right away that it needs a lot of TLC. The window frames were busted and the one window didn’t shut all the way. The tub and wall beside the tub were stained, bathroom door was dirty. Rust on door frame in bathroom. Just really worn down. Beds were comfy. Family of six. Half the pillows were good, half were flat. Sofa for pullout bed was old and noisy and you could feel all the springs in the mattress. the blanket for that bed was one of those weird blankets that feel like a piece of foam. it looked like part of it had been melted in the dryer. The kids didn’t even use it, they just used the sheet. Breakfast was good and the area clean, and employees were very nice and pleasant in the breakfast area.