Quality Inn Holly Springs South

I believe they went up on the price? I think my price was quoted to be $130. But they changed the price to $179 a night. Never paid that much so glad I don't have to go there again. I'm glad my son graduated.

Very clean

The pool wasn’t open but it wasn’t hot enough for it to be open so that was understandable

Good location.

There was a ton of black mold in our bathroom and walls of the room. There was food and other filth on the walls and the cigarette smell was so overwhelming.

From check in to check out, it was a great stay and for a great value

I passed on two non-chain motels in town because I thought Quality Inn, as a chain, would uphold the same standards I had come to expect from other Quality Inns I stayed at in the past. Not the case. The course of events that turned me off the most was how the owner / manager reacted to a request to move me to a different room. When I first approached my room I noticed the nearby rooms, including the one next door, were noisy. I'm a light sleeper and don't do well with noise. However, I was hungry so I opted to drop my bags, go eat, and deal with the noise later if it was still an issue. After dinner the neighbors were still noisy so I went back to the desk and asked for a different room assignment. First, the owner/manager began to interrogate me about why I wanted to change. I just told him it was noisy. Is that not enough information? Here's the kicker. He got really wrapped up about whether or not I had disturbed the bedding in the room. Essentially, if I had disturbed the bedding, he wouldn't give me a new room. He actually accompanied me to the room to inspect it. He actually turned up his nose at me for asking for a different room but ultimately did move me. That is NOT hospitality. He was making a penny-pinching business decision about whether or not housekeeping would have to spend 5 minutes tucking in the bedspread before deciding to give me a new room. His whole attitude regarding my request was very distasteful to me. Also, the hotel is really old and in desperate need of a remodel. It looks like a remodel was started but they quit mid-project. The outside is partially painted. Also the elevator is out of order. But even if they are repainting the outside, the rooms look like they have the original everything from the...1980s? I would be very surprised if corporate inspectors from Quality Inn visited and found this hotel upholds their standards in order to carry the name Quality Inn.

Location

Room smelled bad

Mold in bath room, broken door loch, blood on bed sheets

My stay was very comfortable and everyone was nice and polite