Hampton Inn Gaylord

The room smell, musty, and old

The hotel was just ok. The comforter wouldn’t stay in its cover and it was covered in stains, like it had never been washed. We went to the breakfast in the morning but by the time we got there, there was no pancake mix left and the counters were covered in used cups from people who had used the pancake mix, along with food people had spilled. I have to assume they were short staffed, but it wasn’t ideal for my hungry kiddo. Normally I love Hampton Inn, but I think we will avoid this location in the future.

Staff.

Blase cont bkfast bar...as most hotels seem to do.

Shannon at checkin was the rudest person I have ever encountered. She never said helllo or looked up from her computer. Her people skills were nonexistent!

Room was clean, staff friendly but not responsive. Arrived for breakfast at 850 (breakfast served until 10 am). No gravy for biscuits and gravy, staff notified and was not replenished until 915. Staff also notified of no biscuits at 905... biscuits never replenished when we left at 940. All coffee pots empty including hot water for duration of time we were there for breakfast. Have been a Diamond member for 13 years and have never seen such a poor presentation. Was never told upon check in of breakfast serving times. May have to look at other options for future business travel. Have always stayed at Hampton even if it was further from destination.

The only issue I had with my stay is the type of pillow. The pillows were unbelievably too soft. I put 2 of them together, but it didn't help. Otherwise the stay was fine.

Convenient to highway.

The property was clean and the breakfast was nice. Check-in went well. Cons- the exterior door that should always be locked, wasn’t locked ever so anyone could walk in. The fire alarm went off around 5:00am for a short period of time.

Clean and well appointed hotel with close proximity to WalMart.