Hampton Inn Franklin, KY - Portland, TN

The room was great it was comfortable.

The whorlpool wasn't worth the money it didn't have pictures before checking in. I got but by a spider during my stay and am under treatment

Clean room, quiet, nice staff - just what was for a nights rest to continue our trip

Price was good. The property was not in good condition. Cracks in ceiling bad smell in hallways and not up to what you would expect from a Hampton

Well we used to travel I-65 a lot between Ohio and Alabama. We typically stay at Hilton brand hotels. Thought we had stayed here before but upon check in we realized we had not. To sum it up, it's an old tired Hampton. Carpet in entry and 1st floor hallway very worn, lots of scratches on doors and furniture etc. Room appears clean but you know what an "old room" feels like. For $161 a night, and w taxes and fees....almost $200 ( that's a discounted rate) NO.....just NO!

Heipful staff

I loved the fact that it was right off the interstate.

The parking lot is very limited in space even for a regular size truck, it is a tight fit to park. The bed was very uncomfortable almost as if you were sleeping on the floor only elevated. We got an updated room with a Spa tub and the jets did not even work. The hotel hallways were extremely hot probably about 80 degrees or more. It was very uncomfortable to even sit to eat breakfast. The complimentary breakfast has lots of options but lacks quality.

terrible smell at elevator 3rd floor, old building not maintained, smell was coming in room, shower head broken

good breakfast

I still had to go to front desk to get keys even though I had chosen my room, checked in on line, and went straight to my room. the digital key wanted my card every time I attempted to use it. I would skip this step in the future.

Worst Hampton Inn I have ever stayed at! The entire building was deteriorated. The floor in the elevator had pieces broken off. The room was filthy. The light switches were dirty, the door handle on the bathroom door had something all over it. The bathtub had a puddle of rusty water standing in it, so needless to say, we couldn’t take a shower. The bathroom floors were black around the edges. Huge cracks between the walls and the ceiling. The toilet seat was crooked on the toilet. The staff was nice, but when we told them some of the issues when checked out, all we got was an “I’m sorry”. Definitely not what I would expect from a Hilton property and I assuredly won’t stay there in the future.