Hampton Inn Portage

We stayed at the hotel recently and had a mixed experience. The staff were incredibly friendly and helpful, which we really appreciated. However, we encountered a few issues with the room. There were small stones on the carpet, which made it feel a bit dirty, and the shampoo and shower gel bottles were completely empty, which was inconvenient. With some improvements in room cleanliness and attention to restocking essentials, the stay could have been much better.

There is no way this is 4 star. I stay at a lot of hotels for business and pleasure and this is up there with the worst. First, if asked to check in with a digital key they don’t have the doors. Second, if you want housekeeping you need to tell them the morning before you leave-they don’t tell you this at check-in. Lastly, the keys continued to not work every day of my stay. Front desk stated she recommends guest to get new keys everyday because the doors are old-they didn’t tell me that at check-in. Just an overall poor experience at a Hilton

The staff were friendly

Not clean

Easy access

Sign was not lit up outside and ice machine was broken

We loved our visit. Breakfast was good and coffee delcicious. Only bad thing was the pool was too dirty to swim. We were looking forward to a pool and didnt get it but staff were very kind and helpful!!

Staff very happy to help you

Only issue there where no ice at all but not a big deal

Hotel is very clean and up to date. Staff very friendly and helpful. The hotel is very quiet and beds were comfortable.