Hampton Inn Portage

Your staff is awesome

Terrible. One star is two too many. Mold on the curtains, in the air conditioner and on the shower curtain. Arrived late at night so did not notice other than the stale smell. Tried cranking the air for circulation which made it way worse. Woke up with a sore throat from all the mold. Told my complaint would be “passed on to the manager”. Even the night clerk commented how nothing ever worked.

For the price, i expected the place to be clean. It is very shabby and in disrepair.

The rooms were nice but the air conditioning was broken for two of the three nights of our stay and they were unable to fix it or move us to a different room. it was in the 90's over those three days.

We were at the hotel for my daughter's wedding. our room was 85 degrees and muggy the morning of the wedding. The room was designated for Bridesmaids to get ready and they were sweating their make up off. A lovely staff member told us that night of our stay would be refunded because the room wasn't functional. Lional, the manager of the hotel, has refused to honor this promise. He has ignored my calls and customer service from Booking.com. Under Lional's management, there are no maintenance staff available outside of working hours. I would say be hesitant to stay here in general but DEFINITELY do not book the hotel for any special occasion or event, especially a wedding.

Hotel needs a facelift. Rooms are old, bathroom faucet leaked and made a puddle on the counter. Shower and tub were significantly chipped and very narrow and hard to stand in. Breakfast was disappointing to say the least.

Pleasant staff and quiet room.

We had a very nice stay at this Hampton but there were a few minor issues. The soup containers in the shower were empty so that was a little annoying. There were some maintenance issues in the bathroom and in the morning there was rain and a leak right by the door to the room. It just started to leak in the morning. That would have been a much bigger issue if it started raining overnight.

The overall appearance was clean and put together. The room was clean. Plenty of parking and easy to find.

The breakfast was nothing great, tator tots as hashbrowns, the sausage was not hot, and there were no eggs and only adult cereal. The pool was not clean, and the room we originally were in did not have an efficient AC unit, we had to change rooms, the third floor obviously had someone that was smoking in the halls. We had a bathtub, but the drainplug would not stop the water from draining, so no soaking after bmx race.