Hyatt Regency McCormick Place Chicago

Very clean and friendly staff

Elevators from the parking garage was kind of confusing and I wish there was a shuttle

We enjoyed the location (distance to Soldier Field as we were there for a concert), the comfort and cleanliness of the hotel.

The distance to Magnificant Mile, etc. - we had to spend quite a lot on taxi fares to get to and from certain places outside of the McCormick Place area.

Nice hotel, very clean

They didn't have our room reserved and were only able to offer us an alternate room with 1 bed. We had 4 people and specifically reserved a room with 2 queen beds. The parking lot was full. The pull out bed did not have sheets and we had to wait 30 minutes for someone to bring them. Totally unacceptable for a room we paid a crazy amount of money for.

Great place to stay! Rooms were whisper quiet and clean. Staff was friendly and helpful at every turn. I will come again!

The staff was very professional and friendly, the room was clean and the connection/access to the convention center was very easy and convenient! Nice area and community to walk around as well.

Very close to other places we were visiting. The check in and out was easy! Nice lounge areas and amenities. Very spacious!

The garage parking situation and cost of parking. I paid for self parking at a fee I was told $27.00 during check in per day but charged $40.00 per day once I checked out and saw my invoice. The second night, the parking garage was full and I was told that I had to park at another location even though I was a hotel guest. This was such an inconvenience. The other location was very tight which i witnessed a car hit another vehicle because the parking attendant had guests parking in spaces that were not legal parking spaces (outside of lanes and too close to other vehicles). Our room had a smell that would not go away even after housekeeping was completed.

Location was great. We went to see a concert at soldier Field.

The bed was not comfortable, tossed and turned all night. Felt like we were sleeping with my head downward and my feet up an air