David Dead Sea Resort & Spa

Reception are so rude ,unprofessional

Start with the management of hotel, I had very unpleasant experience on May 14th. It is Mother day in USA and my son and pregnant wife wanted to wish me Happy Mother's day. My Son lives in Jerusalem and it was supposed to be few hours plan.When they arrived security wouldn't even let them enter the lobby.They were standing outside until I had to go downstairs and pay for "funday".I was thinking that we would get together and have lunch outside the hotel properties. But nobody were listening to any of us. My son and pregnant daughter in law were standing outside in the heat until I would pay the "Fun.day." price. Only than security let them in...Administrator didn't offer them water to drink or place to sit. The worst part was at the freshwater pool. I showed lifeguards that pool was contaminated with human waist products and kids and adults were in the water. The only action was taken it's to scoop the 💩 from the water and not letting people know that water is contaminated.Hotels management didn't close the pool for disinfectinon.I like to use solarium on the roof top and traveling to Dead Sea once a year for taking care of my skin condition. Every time staying at David's hotel .This year was infestation of the flys and it was extremely difficult stay in solarium and even worst to lie down or sit on the roof we were eaten alive. Complaining to management didn't change anything. Previously hotel will put fly traps but there were unhelpful. Sincerely Mari Neys. USA,CalifornIa

nice stay, just very loud in room from lobby evening noise

While this is likely the best option for that area you should prepare yourself for the lack of cleanliness particularly in the spa and locker rooms. Staff is incredibly rude and incapable of hospitality or accommodation. There is no way to lock your belongings up if you plan on checking out and continuing to use the property. They will hold your stuff but it will be in the lobby out where anyone can just take it. Besides the rude and unhelpful staff and rusted/unkept spa/locker rooms, the hotel does its job as far as giving you a place to sleep. While the rooms (especially the bath tub) are not sparkling clean I felt comfortable sleeping there and the Dead Sea experience is well worth it!

Day one, check in: total chaos. Very long line and only three check-in clerks for the size of the hotel of about 1,000 rooms. People are screaming and yelling. Finally, I got my room. Not what I expected. The room was in need of repairs. The sliding door would not slide. The refrigerator is behind the sliding door inside the closet and the door is facing inward. The weirdest thing I've ever seen. The Internet doesn't work. I complained to the management and was given a runaround. Finally, after speaking to many managers and assistants of general managers I got another room. The Internet is still spotty and for the most time is not usable due to very low level signals and or very low bandwidth. After speaking with many managers it appears that they have a systemic problem with the internet among other things. I tried to enjoy the Terrace but in their infinite wisdom they pointed a high power projector right at my Terrace to light up the side of the building that practically nobody sees. The only way I could avoid the blinding light to see the sea was to move deep inside the Terrace. Again, I spoke with many of their managers to turn the light off and they promised me that they would but they never did. I wasted a lot of time with them with aggravations during my vacation that I was supposed to enjoy. I have never experienced such uncooperative, indifferent and simply unaccommodating management and staff in over 40 years of travel. They seem like they're in constant damage cont

The hotel was everything as advertised and more. t The real tributes should go to the staff who were polite, friendly, gracious, professional and accommodating. It almost seemed like everyone from the front desk to each of the dining staff were all trying to out do each other to make our stay even more enjoyable. It could not have been any better ... congratulations.

An average hotek. Reception staff not particularly helpful

The hotel is a short walk to the edge of Dead Sea. The breakfast and the dinner are just amazing. There is nothing to do at nights and the hotel does not offer anything

A great relaxing get away

Beautiful facilities. The food wasnt quite as good as we had hoped. Although there was a beautiful display, the taste wasnt especially good.