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8.3 / 10 Guest Rating

Banff Ptarmigan Inn

337 Banff Avenue, Banff, ca

Banff Ptarmigan Inn - main view

About the Property

Convenient Location
Located just minutes from Banff's center, Banff Ptarmigan Inn offers easy access to attractions, parks, and ski areas.

Complimentary Amenities
Guests can enjoy complimentary bus passes to explore the area and access heated, underground parking upon arrival.

Leisure Services
After a day of adventure, unwind in the hot tub, steam room, or store your ski equipment in the Ski Room.

Experience comfort and convenience at Banff Ptarmigan Inn - book your stay now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancellation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each rooGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent2562 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.1
Service8.6
Location9.1
Room Quality7.6
Amenities7.6
Value for Money8.1
Food and Beverage8.1
Overall Experience9.1

Select topics to read reviews

A
AnnettecaCA
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"We were a group of 4 couples all staying at this hotel. None of the rooms had adequate housekeeping and essential replen"

6.0

The location. The atrium was a nice gathering place for our group.

Rooms not stocked with essentials daily. Was no cleaning in our 3 day stay other than bed making and towel replenishing. Dirty coffee cups were not replaced , coffee was not replaced, dirty glasses were not replaced, toilet paper svs Kleenex not replenished. Very low in the housekeeping end. Rooms were marginal at best. Air conditioning could only be used by plugging and unplugging the unit and very loud when running.

Helpful?
D
DeborahauAU
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Wonderful location and a real lodge feeling"

8.0

Location. Room size. Parking availability.

Check-in receptionists rude and unfriendly - not an ideal welcome

Helpful?
M
MichelleusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 17, 2026

"Excellent"

8.0
Helpful?
M
MarysecaCA
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

9.0
Helpful?
J
JessicagbGB
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Great location, great stay."

8.0

Central location. Easy walking distance to the centre. Lots of off street car parking. Big bedrooms with comfy beds.

Helpful?
D
DonnacaCA
Verified booking
family_with_children
Standard Room
Stayed in Jun 17, 2026

"Perfect location with parking included made for a very enjoyable and convenient stay in Banff!!"

8.0

Excellent location, very clean and super friendly and helpful staff!!

Lighting in rooms could be brighter when evening arrives and no natural light available.

Helpful?
T
TanjachCH
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Excellent"

8.0
Helpful?
L
lingyancnCN
Verified booking
extended_group
Standard Room
Stayed in Jun 16, 2026

"位置优越,服务热情,干净整洁,木屋很有格调"

10.0
Helpful?
B
BarnescaCA
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Would never stay there again."

2.0

We were given a room with no window to the outside. It was terrible. The buzz of the AC. The bed was comfortable however there were 6 tiny pillows …how an about a king size pillow for a king size bed.

Helpful?
H
Hei MancaCA
Verified booking
extended_group
Standard Room
Stayed in Jun 16, 2026

"Excellent accommodation for enjoying days in Banff"

9.0

Everything came as expected. The location was located at an excellent location in Banff, with multiple restaurants and shops easily accessible. Our room was all good for us in terms of space, amenities, cleanliness, and bed comfort.

It would be great if it provides breakfast.

Helpful?