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8.3 / 10 Guest Rating

Banff Ptarmigan Inn

337 Banff Avenue, Banff, ca

Banff Ptarmigan Inn - main view

About the Property

Convenient Location
Located just minutes from Banff's center, Banff Ptarmigan Inn offers easy access to attractions, parks, and ski areas.

Complimentary Amenities
Guests can enjoy complimentary bus passes to explore the area and access heated, underground parking upon arrival.

Leisure Services
After a day of adventure, unwind in the hot tub, steam room, or store your ski equipment in the Ski Room.

Experience comfort and convenience at Banff Ptarmigan Inn - book your stay now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancellation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each rooGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent2562 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.1
Service8.6
Location9.1
Room Quality7.6
Amenities7.6
Value for Money8.1
Food and Beverage8.1
Overall Experience9.1

Select topics to read reviews

W
WallerusUS
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Good, but ensure you get a room on the outside perimeter of the building, so you don’t hear the lobby."

6.0

Location was good for the mall and the grocery store. Liked that they had an under ground parking garage for guests.

The room was susceptible to the loud lobby noise and we didn’t sleep well due to it being so loud. Even if it says it has a balcony it could mean a balcony above the lobby.

Helpful?
H
HelengbGB
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Very Good"

7.0
Helpful?
H
HershelilIL
Verified booking
extended_group
Standard Room
Stayed in Jun 12, 2026

"Decent place to stay in town."

8.0

Great location. Clean rooms.

No extra toilet paper. Spotty WiFi.

Helpful?
H
HelengbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Excellent"

8.0

Great location, breakfast and bar staff were lovely. Room was lovely. Lots of parking space.

Reception staff were quite abrupt on arrival which seemed quite unfriendly. The spa pools don't work, we asked a maintenance man and he told us the jets are not allowed to work at full pressure so you can see the bottom of the pool at all times. This is for health and safety yet the jet spa buttons (which you get out of pool to press every 10 mins) are above light switches ??? So dry hands!

Helpful?
S
Serena LorynncaCA
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"The only downside was the bathroom was smelling a bit and there were hairs around when we checked in."

8.0
Helpful?
M
McCulloughcaCA
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Very Good"

7.0
Helpful?
D
DollyphPH
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"Awesome"

9.0
Helpful?
K
KeithgbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

9.0
Helpful?
M
MichaelusUS
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"Great. Lighting in the room though was very dim, inadequate."

10.0

Location

Clean

Helpful?
R
ReneeusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

9.0

In the middle of everything! So many stores! Loved it!

Some of the areas could use refresh

Helpful?