Hana-Maui Resort, a Destination by Hyatt Residence

My family and I stayed here for our spring break. We were a party of 10, with young children and aging parents. The resort was perfect for all - The kids loved bicycling around and having proximity to the local market and obviously the swimming pools. My parents enjoyed having the option of walking to and from places or having the golf cart transportation. Well my husband and I enjoyed services from the spa- The surrounding community was very welcoming, and all of our interactions with the staff were impressive - Shout out to Lexi! We will definitely be back! The only negative was that both hot tubs were out of commission during our stay-

The resort facilities and room accommodations were fabulous. However, we were disappointed that there were not more healthy spa cuisine menu items, such as plant-based, vegan/vegetarian choices on the menu. We were thinking that the Hana-Maui Resort was more of a health resort, even in its restaurant menus. The swimming pools, wellness center classes, exercise and fitness center. Spa services, were great, but the menus at the restaurant were lacking when it comes to a healthy and nutrition food.

Beware the hidden fees this hotel doesn't tell you about at check in. Was surprised to get a $300 bill on my way out! That's shady business.

Everything

What a beautiful resort! One of our all time favorite resorts. The employees were lovely, pools stunning and grounds are immaculate.

Werkelijk prachtig. Wij kregen een upgrade en ons huisje keek over de oceaan. Wat was dat mooi!!

The staff took incredible care of us during the Kona low storm. The wedding went without a hitch; everything was perfect. Kauka, our wedding coordinator, went above and beyond to take care of us. It was truly a paradise and a shelter during the storm. After traveling for 70 years, this was the best experience I have ever had.

We had the Road to Hāna booked for months for our honeymoon and were excited to stay at Hana-Maui just for one night. However, it turned into 3 nights because of the Kona storm. Our original stay/room was stunning with partial ocean views, clean, and super responsive services. The following two nights were without power in our room unfortunately (out of their control, the WHOLE town was out of power), but the staff was working heavily to compensate- letting us charge tech in the lobby, provided games, remained quick with services like fresh towels and food. Food was great, large portions and flavor. Considering how incredibly stressful that storm situation was, none of the staff were ever unpleasant, genuinely. They worked so hard to make us feel comfy and happy considering the circumstances. The rest of the grounds looked lovely as well, despite not being able to use any of it. Will definitely stay here again on our future Hawai’i trip and suggest to friends.

We only stayed for one night - taking refuge from a rare and unique Kona storm that closed the road in both directions … We would like to thank the entire team for their kindness and hospitality, despite running on back up generators - they went out of their way to ensure we were safe , comfortable, phones charged, well fed and watered and just by being really nice and welcoming made a quite worrying time so much easier. We would especially like to thank Kauka, who was simply outstandingly amazing and super kind . Really honoured to meet such a lovely person . We can’t give this hotel a formal review under the circumstances but we will definitely visit again when we book Hawaii in the future Thanks so much all .

Such a beautiful place with a true Hawaiian vibe. Stayed in oceanfront bungalow with hot tub and it was magical. I can’t believe I’ve never heard anyone staying here before. Loved it!