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8.5 / 10 Guest Rating

Hotel Ciudad Real Palenque

Carretera a Pakal-Na Km. 1.5, Col. La Mielera, Palenque, mx

Hotel Ciudad Real Palenque - main view

About the Property

Luxurious Outdoor Pool and Sun Terrace
Hotel Ciudad Real Palenque boasts a large outdoor pool and a sun terrace with inviting hammocks, perfect for relaxation under the sun.

Delicious Dining Options
Indulge in a variety of international cuisines at the hotel's 3 on-site restaurants, offering a delightful culinary experience for guests.

Convenient Amenities and Location
Enjoy air-conditioned rooms with colonial-style décor and modern amenities, free Wi-Fi access, and proximity to Palenque town and the Palenque ruins. Book your stay at Hotel Ciudad Real Palenque for a memorable experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Please note that breakfast is served à la carte. The indicated breakfast price is approximate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Double Room - Photo 1
Superior Double Room - Photo 2
Superior Double Room - Photo 3
Superior Double Room - Photo 4
Superior Double Room - Photo 5
1/5

Superior Double Room

2 Double Beds344-sq-foot room, balcony with garden views Internet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with cable channels and streaming servicesFood & Drink - Room service (limited), free bottled water, and dining tableSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Wheelchair accessibleNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerDesk

Superior Double Room

Non-refundable
Room Only
20% OFF$92.58

$74.06

Includes taxes & fees
Deluxe Suite - Photo 1
Deluxe Suite - Photo 2
Deluxe Suite - Photo 3
Deluxe Suite - Photo 4
Deluxe Suite - Photo 5
1/5

Deluxe Suite

1 King Bed and 2 Double Beds538-sq-foot room, balcony with garden views Layout - Bedroom and living roomInternet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with cable channels and streaming servicesFood & Drink - Room service (limited), free bottled water, and dining tableSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Wheelchair accessibleNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

50 m2
Sleeps 3
1 King bed (151-180 cm wide)
2 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerDesk

Deluxe Suite

Non-refundable
Room Only
20% OFF$146.96

$117.57

Includes taxes & fees

Guest Reviews

8.5
Excellent548 verified reviews
AI Summary

Guests highly rate the beautiful resort-style structure and frequently praise the excellent pool and amenities.

Categories

Cleanliness8.1
Service8.7
Location9.1
Room Quality8.5
Amenities8.6
Value for Money8.5
Food and Beverage8.1
Overall Experience8.5

Select topics to read reviews

A
André
Verified booking
Standard Room
Stayed in Apr 28, 2025

"Excellent"

8.0

Ruhige Atmosphäre. Freundliches Personal. Zustand der Dusche bräuchte Renovation.

Helpful?
I
Isabel
Verified booking
family_with_children
Standard Room
Stayed in Apr 28, 2025

"Exceptional"

10.0

Hermoso lugar pero no vayan al restaurante y cafetería carísimo y no está rico podrán notarlo porque siempre está vacío, aunque los meseros se esfuerzan por dar un excelente servicio, muy cerca hay muy buenas opciones mas ricas y mucho mas económicos, Don Muchos por ejemplo a 1 km de distancia

Helpful?
C
Catalino
Verified booking
Standard Room
Stayed in Apr 27, 2025

"Good"

2.0

No pude llegar a la reservación

Helpful?
H
HectormxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 24, 2025

"agradable"

8.0

EL LUGAR PISCINA Y JARDINES

los servicios en general, aunque amables siento que les falta personal. sobre todo en periodos de asueto

Helpful?
G
GiuliaitIT
Verified booking
family_with_children
Standard Room
Stayed in Apr 23, 2025

"Luogo incantevole immerso nella giungla"

10.0

Piscina con lo scivolo molto grande

Helpful?
J
José del CarmenmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 22, 2025

"Exceptional"

10.0

La alberca y el servicio de taxis

El restaurante es muy caro. El servicio de WiFi es malo

Helpful?
V
Victor
Verified booking
Standard Room
Stayed in Apr 20, 2025

"Good"

4.0

Sin servicio de internet El staff del hotel muy mal La televicion sin servicio Mala experiencia

Helpful?
V
VerduzcomxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 20, 2025

"Exceptional"

9.0

El ambiente

Muy lento el servicio del restaurant por las mañanas, les faltan más meseros y que sean más rápidos en su servicio

Helpful?
H
Hector DanielmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 19, 2025

"Excellent"

8.0

Restaurante

Cuarto con colchones duros

Helpful?
M
Magnolia
Verified booking
family
Standard Room
Stayed in Apr 19, 2025

"Excellent"

8.0

El WiFi nunca fue accesible y la tele es chica de 32 pulgadas debería ser más grande ya están obsoletas. La instalaciones muy bonitas y la alberca eta grande unos jardines grandes aunque quizás le deben dar mantenimiento a los jardines me he quedado varía veces en este hotel

Helpful?
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