The Newberry Hotel Bend, Tapestry Collection by Hilton

Breakfast was great, location was perfect, staff was nice BUT kept saying that room was only booked for one (not true, I rechecked this with Booking) Staff seemed to imply that we were trying to sneak an extra guest in.

Gym door lock broken so gym not available. Expresso machine broken. Room refrigerated not working properly, kept items cool but not nearly cold enough. Stains on the carpet, blinds. Had to replace our room key three times because it wouldn't work -- each time staff insisted that my very ill husband had to come to the desk as only he was a guest even though the reservation was for two guests. Paying for parking --annoying!!! Paying for a bottle of water -- insulting.

Proximity to downtown

The breakfast service was totally inadequate where insufficient staffing led to long delays

Close to the festival

Hot tub closed too early

Yes and Yes

Awesome.

Overall, this hotel was fine. Nothing special but we did appreciate how close we were to downtown bend. We were annoyed that we were told parking would be $15 a night when we checked in and then got billed for $20 a night. Not sure how the Hilton thinks this is acceptable when their staff quotes one price and then they charge guests a higher rate.

Booked last minute and was a great experience for a quick stay.

Nice hotel, room was spacious. Not a fan of having vanity/sink out in the room instead of secluded in bathroom. Disturb sleeping people when washing hands after bathroom use. Shower was plastic and creaked with every move in shower. The air conditioner was old and falling apart… not what you would expect for a Hilton. Overall.. not terrible.. just expected more.

Room was spacious and bed was comfortable!!