The Newberry Hotel Bend, Tapestry Collection by Hilton

Breakfast was good.

Parking is a little tight.

Great customer service

Perfect location - right downtown - walking distance to lots of restaurants and the park. Large room with balcony was great and super comfortable. Fridge and microwave. We'd definitely stay there again.

Outstanding in every way. Great staff, great service, great room. Would have been five stars, but they charge paying guests to park there, and that is unacceptable.

The location was perfect!

The TV options were great. Some staff were amazing.

No extra blankets when requested. Hot tub was luke warm and jets were broken.

Pet friendly and perfect location. The rooms are perfectly suited.

Hotel has a great location, rooms are just right size and very nice.

We had a very bad experience with the staff. We didn’t interact with them much—basically only during check-in and check-out—but it was still horrible. During check-in, the woman at the desk couldn’t find our reservation. She said she had misheard my name, even though she was holding my passport. She didn’t clearly explain what extra charges we would have to pay, nor did she mention anything about the check-out process. Even though the interaction was brief, it was very unpleasant. Maybe it was partly my fault, but this was our third accommodation in six days, and this was the only place where we had a bad experience—despite it being the most expensive hotel of our trip.

It was ok. Note that the WiFi is very slow (5-8mbps down) so if you brought say an Apple TV with you it can lag or go to really poor quality. Easy to hook said AppleTV to the 3-4 open hdmi ports. Parking was $10/day. Breakfast was in the $18-20 range. For the price I’d try someplace else next time I come thru

Very nice, modern hotel, convenient for dining options and a very walkable area. Bend has a lot of decent dining but it can be pricey. Inadequately trained front desk staff made check in tricky and he didn’t even check my Hilton rewards so the stay wouldn’t have been credited for points had it not been for a better trained person at check out.