Quality Inn Wenatchee-Leavenworth

Room was very comfortable, and very close to shopping. Check in was very easy and staff was very helpful, polite and friendly.

Estaba tranquilo no ruidos

Que tenía mal manenimiento la puerta del baño suelta y la cama no estaba bien acomodada las cobijas y la televisión desconectada

The staff, Brian in particular, offered customer service you never experience anymore. Amazing hosts.

The manager and staff went the extra mile to help make it a good stay

When we first got there, we rung the bell and it took about 20 minutes for someone to come to the front desk to let us check in. Then,we get to our room and the toilet paper holder is halfway out of the wall with spider webs and a spider in it. Finally get to crawl into bed and there were burn marks in the sheets. So we called and asked for new sheets. Got the new sheets and asked if they were going to put them on and the lady straight up said "no. Thats not my job" and walked out. One of the absolute worst service and hotels i have been to in my life. And i travel a lot.

The room smells bad.

Pool was green when i arrived, by the time i checked out it was blue and overflowing into the parking lot. Lost our house/truck keys in the garbage and was not allowed to look for our keys. Garbage cans in parking lot full, goat heads in dog area. No breakfast the one morning because they ran out of food? The next day breakfast lasted until noon. Staff unfriendly

The people were nice.

the room smells like cleaning detergent, we found hair on top of the bed and on the sheets.I will never stay there again.

The property looks older and a couple outside doors have noticeable parts that are not working well. The smoke detector in the ceiling was missing parts. While the room was clean it appeared it was not completed as there was no towels, Kleenex and cleaning rag was left