Quality Inn Wenatchee-Leavenworth

LOTS OFF FOOD PLACES IDEAL FOR CASCADES AREA

Nothing as advertised . Room had blood stains like a horror movie Staff wasn’t a great experience either. very rude & unprofessional

Friendly staff and very accommodating. Fast and easy check in.

The multiple blood stains and splatters on the carpet & bedding was unsafe in rm 210. The mold surrounding the bathroom ceiling in rm 204 was unsafe and toxic. The refrigerator in rm 204 did not work. There was dirt virtually everywhere (on the counters, in the bathroom corners above the tub and shower,There was gobs of hair in the bathtub in room 210. The sheets in room 210 on both beds were dirty. I took my daughter and granddaughter to the store to buy blankets so they could sleep in the beds. One of the pillow cases had cigarette burns. I was told that we would be moved to different rooms for our day two stay. That did not happen. We stayed in the same rooms both days. There was no hot or warm water in either room in the showers/bath tubs. The sinks did provide some warmth. But, I suppose the thing that disturbed me was what happened when we checked in, During our welcome to our rooms the lady at the desk took a phone call. During that call she explained that the cost of the rooms (two queens - just like ours) was $ 110 a night. I paid Expedia $ 545.80 for two rooms for two nights. That is $ 140 more than I paid Expedia. I thought the idea behind going through Expedia was to save money. I did not. I paid more. There is so much more (including the fact that the pool and hot tubs were closed to the public). I am totally upset with the blatant disregard for our safety and cleanliness, "up-charges" in cost and the inability to find clean rooms.

Found it disgusting that there were lots of old cigarette butts laying outside the back entrance. Carpets looked questionable for cleanliness.

The toilet didn’t work. The lights don’t work. The showers had no curtain. The shampoo and conditioner were half used

the person that checked us in he was amazing

it was disgusting, filthy. the sheets were dirty, slept in, dried food and drink on the walls, hair in the sink and tub, pink mold in shower, shower didn't drain, shower curtain smelled like urine, door hinge broken, exterior door lock broken anyone could open the door and enter the hotel with out a key. homeless living there DO NOT STAY THERE. If I could upload the pictures here I would.

Breakfast was better than expected. Needs to be updated in every single spot