Fairfield Inn and Suites by Marriott Minneapolis Shakopee

To get your room cleaned you had to ask instead of what I was told every other day. Then they did not always vacuum. They checked me out of my room after 4 days by mistake. 3 times I had to get new keys because they did not work that meant going back and forth from 3rd floor to lobby plus waiting upto 10 minutes to get them. The refrigerator was not cold enough. The one dresser was very low to the ground and only 2 drawers. the same space could accommodate a taller 4 drawer dresser. twice I tried to contact the front desk to report the person staying above me was jumping on the floor. No one answered the phone trying several times This was 10pm at night. This was June 1, 2026

I did not like it I believe scrambled eggs should always be available yet they seem to have some days when I was there 14 days they were not available one morning all that was available for hot food was bacon and sausage. I also witness one person stealing food a total of 3 times going out to his car then coming back piling up the bacon and sausage. I reported it to staff.

To get your room cleaned you had to ask instead of what I was told every other day. Then they did not always vacuum. They checked me out of my room after 4 days by mistake. 3 times I had to get new keys because they did not work that meant going back and forth from 3rd floor to lobby plus waiting upto 10 minutes to get them. The refrigerator was not cold enough. The one dresser was very low to the ground and only 2 drawers. the same space could accommodate a taller 4 drawer dresser. twice I tried to contact the front desk to report the person staying above me was jumping on the floor. No one answered the phone trying several times This was 10pm at night.

Breakfast was a little disappointing. We have stayed at Marriot's before and it has been better and better help.

Cleaner rooms. There were some crumbs and old food items on the floor. Fan didn't work in the bathroom and we were put in a handicapped room without letting us know when we checked in.

Location breakfast room parking staff all above average

Stay shortens due to weather could not afford to be stranded in Shakopee. check out on Saturday 3/14. Hotel would have worked with me but since I used Booking.com couldn't. I'll never use Booking.vom again .Will deal directly with Hotel from now on.

Front desk staff was very helpful